Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Best phone I've ever had!
on September 1, 2021
Posted by: Jordan B
from Houston
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone about 6 months ago and I love it. It's so fast and smooth running apps and playing games. I love the beautiful and responsive display and the video quality is shockingly crisp and clear. Just amazing!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Generally a good phone
on September 1, 2021
Posted by: Pandaobsessed
from Baltimore MD
Expertise:Intermediate
[This review was collected as part of a promotion.] bought it recently. its a good durable phone. especially when you have a toddler who doesn't treat things nicely yet :P
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love but not in love!
on September 1, 2021
Posted by: GalaxyFanBoy
Expertise:Intermediate
[This review was collected as part of a promotion.] I love my Galaxy 21 5G but it lacks some of the things I used to love on older models. I wish they would bring back things such as micro SD,3.5mm headphone jack,and perhaps even an ir blaster. I know they don't seem important but they were really useful and nice to have. Also wish Samsung would start shipping all phones with the S pen. Very handy to have for work and for note taking and writing down ideas. I have received numerous emails and documents in the past from employers and other sources that needed to be filled out or signed and the S pen would have made it much easier. Audio is another area that needs work. Many years have passed and not much has changed in the audio department as far as sound from the speakers goes. It's the little things that matter.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty nice phone
on September 1, 2021
Posted by: suzzywuzzy3535
from Atlanta GA
[This review was collected as part of a promotion.] I upgraded to this phone and have enjoyed it. Serves my needs.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on September 1, 2021
Posted by: In2it
from Indianapolis, IN
Expertise:Intermediate
[This review was collected as part of a promotion.] I have been using this phone for a couple of months now and love the speed and features.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 1, 2021
Posted by: Reader
from Illinois
Expertise:Intermediate
[This review was collected as part of a promotion.] I love my Galaxy S21. Great phone at a great value.
I would recommend this to a friend!
Features
5
Performance
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good but why so much bloat ware
on September 1, 2021
Posted by: Fastphone
from Lexington, SC
Expertise:Intermediate
[This review was collected as part of a promotion.] We all know how factory setup is the worst. Battery died from a full charge in half day with all the bloat running in the background. Makes a good phone look mediocre. Now with a little work and tons of apps in deep sleep it last all day. Why can't we get an optimized phone to begin with and then give the owner a chance to screw it up.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
I enjoy all the features
on September 1, 2021
Posted by: Huskygal
from Union, OR
Expertise:Intermediate
[This review was collected as part of a promotion.] I am happy with the added features and the ease of use outside of the United States
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US