Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Great phone. Love at first site.
on September 1, 2021
Posted by: Mannyfresh
from Chicago
Expertise:Intermediate
[This review was collected as part of a promotion.] I switched over from an iPhone and I am very pleased it took me a while to get used to the way to work it but overall the speed of quality especially if the camera is great
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Camera is phenomenal!
on September 1, 2021
Posted by: NanaB
from Oklahoma
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought a Samsung phone because I had one previously and this phone was an upgrade to me. I know Samsung quality. I'm really liking all of the features and especially the camera. The one negative that I have is the location of the power button. It is in the position of the volume control. Took a while to readjust.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on September 1, 2021
Posted by: Samuel
from Virginia Beach Virginia
Expertise:Intermediate
[This review was collected as part of a promotion.] I got it 2 months ago and its ok, faster than my old one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great value, great hardware
on September 1, 2021
Posted by: Sammy
from San Diego, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought the phone in January and am still very satisfied with it. Samsung should work more on their native apps though. The adds are super annoying (e.g. in the weather app), and for gods sake, Samsung, get rid of Bixby. Great phone though.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing Gadget.
on September 1, 2021
Posted by: RG21
from LA, CA.
Expertise:Beginner
[This review was collected as part of a promotion.] Feb 14, I got this S21 from my friend, and has been loving it since.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great zoom and photos
on September 1, 2021
Posted by: Pappy
from Connecticut
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had my phone for over three months, I am thrilled with the capability of both photo quality and video. Long range shots and motion are crisp and clear
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
great upgrade!
on September 1, 2021
Posted by: kateustice
from oahu, HI
Expertise:Intermediate
[This review was collected as part of a promotion.] upgraded from the last model. glad I did. great features. super fast.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Brittle case, watch fails randomly
on September 1, 2021
Posted by: Russell
from Alsea Oregon
[This review was collected as part of a promotion.] Removing my 21 from protecting case, started a spider Crack that is annoying. Finally received my watch (purchase special) has to be charged daily, and the BP, 02, sinus and sleep options randomly work, or not at all.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US