Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
2
Fingerprint sensor does not properly work
on September 1, 2021
Posted by: jarope74
from Memphis, TN
Expertise:Intermediate
[This review was collected as part of a promotion.] This is brand new phone I had for only a month and fingerprint sensor is almost never working
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Solid, fast trouble free
on September 1, 2021
Posted by: TechJunky
from Northern Cali
Expertise:Intermediate
[This review was collected as part of a promotion.] Been using my Galaxy S21 a handful of months now. No real issues and plenty of speed for my daily usage.
Of course it'd be nice for longer battery life. 120hz screen is nice for videos and some games...all n all a solid phone!
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Just OK
on September 1, 2021
Posted by: Tony
from Painesville, OH
Expertise:Intermediate
[This review was collected as part of a promotion.] Wasn't what I expected, in fact I liked my older phone better. This phone has no SD card slot, so you can't expand the storage. It overheated on me once while using it, and almost burnt my hand. Other than that, it's not too bad, but I will be upgrading it as soon as the next phones come out.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 1, 2021
Posted by: Jest4fun
from Charlotte. Nc
[This review was collected as part of a promotion.] Once I got used to this phone it's pretty awesome. I had an S6 before before so this was a pretty big upgrade for me I mean everything went smooth and once I got familiar with it I really like it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life
on September 1, 2021
Posted by: Tinman 1165
from Winsted, Ct
Expertise:Intermediate
[This review was collected as part of a promotion.] I up graded from a Galaxy S8, the S21 5G phone is unbelievable! Battery lasts all day and then some. It takes really good pictures. And the overall performance is very fast.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S21 5G (Unlocked)
on September 1, 2021
Posted by: dannyboy100
from Eatonton GA
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone a couple of weeks ago. It's everything I hoped it would be. Great phone and so much more. The speaker is tiny but very loud and clear. The battery lasts all day and charges fast even on a wireless charger. The size is compact but still large enough to be easy to read text messages. I have the 256K model and the motion in operation is very smoth and fluid like. There are numerous features on this phone all are easy to use and work well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
G9ood features
on September 1, 2021
Posted by: Hawk
from Espero fl
Expertise:Intermediate
[This review was collected as part of a promotion.] Traded Samsung s7 and s6for New Samsung s21 love New camera and extra features and better battery life
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Quality Phone
on September 1, 2021
Posted by: Theonlyturtle11
Expertise:Intermediate
[This review was collected as part of a promotion.] Pre-ordered this after announcement. Works great, plenty of storage. Good screen quality. No issues so far
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US