Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6 out of 5
4.6
(2,346 Reviews)
Open Ratings Snapshot
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product. 
(
2,128 out of 2,249
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5 out of 5
5
Love it
on September 1, 2021
Posted by: Miabear
from Minneapolis
[This review was collected as part of a promotion.] This is the first time I have purchased before release and I love my phone and the features. It was fun picking a color and then clear case to actually see the color.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Enjoy using!!
on September 1, 2021
Posted by: JMB2
from Cedar Rapids, NE
Expertise:Intermediate
[This review was collected as part of a promotion.] Have had for several months. Would like it to have longer battery life but I just put it on charger every night.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great upgrade from old phone
on September 1, 2021
Posted by: Michelle
[This review was collected as part of a promotion.] My last phone was really old, so this phone is a great upgrade. I love the features, especially the camera. Every picture I take is crisp and I love that pictures I take at night are still great quality.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
great phone
on September 1, 2021
Posted by: EclecticEl
from Lake Worth Fl
Expertise:Intermediate
[This review was collected as part of a promotion.] The service is spotty sometimes. but it could be T-Mobile. Often have to use wifi for service. Phone is pretty good
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Just an OK phone
on September 1, 2021
Posted by: Rick
Expertise:Intermediate
[This review was collected as part of a promotion.] Most thii gs this phone does well but as a PHONE it does not shin.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on September 1, 2021
Posted by: Azur27
from Seward, NE
Expertise:Intermediate
[This review was collected as part of a promotion.] I haven't upgraded my phone since the S8 note and I thought I would miss my note. But this phone has a better camera more video options. I live how Samsung doesn't change too much with their phones just makes everything better. I don't have to learn how to operate something new and completely different. I love all of the Samsung phones and I don't buy anything else.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast and. Just excellent
on September 1, 2021
Posted by: Bonnie
from Ca.
[This review was collected as part of a promotion.] Wonderful phone. I love it happy with product but unhappy with service
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AWESOME BEAUTIFUL PHONE!!
on September 1, 2021
Posted by: Danja
from Huntingtonbeach
[This review was collected as part of a promotion.] Love my new S215G!! Easy, fast, long-lasting battery, and all the features WOW!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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