Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Excellent product
on September 1, 2021
Posted by: Elic
from Orlando
Expertise:Intermediate
[This review was collected as part of a promotion.] Happy whith my Galaxy..good quality ..nice pictures..great performance
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Over all a good phone
on September 1, 2021
Posted by: TracyD
from Atlanta, Ga
Expertise:Intermediate
[This review was collected as part of a promotion.] the camera is superb! The battery life is great. The overall performance is above normal. Having issues with losing GPS a lot. Have to reset the phone when it does happen.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Overheats
on September 1, 2021
Posted by: GentleLunatic
from Las Vegas NV
Expertise:Intermediate
[This review was collected as part of a promotion.] I have the S21. It was pre-ordered. It has constantly had overheating issues. I had a cover on the phone until the screen started glitching because of the overheating issue. I have no case on it now, but the phone is still hot most of the time.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Smooooooooth !!!
on September 1, 2021
Posted by: Bassackwards
from St. Charles,Il
[This review was collected as part of a promotion.] My wife and each purchased the S21 and are very very pleased these phones/cameras/computers.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great image!
on September 1, 2021
Posted by: Philophil
from Los Angeles - CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I changed my cellphone from a S10 to a S21 and I'm really happy with all the upgrade of this version. I only miss the possibility to add storage with a micro-SD card.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
All I expected and more
on September 1, 2021
Posted by: Edaddy
from Carlisle,Pa
Expertise:Intermediate
[This review was collected as part of a promotion.] I waited along time to upgrade and this phone did not disappoint!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
All Around Love
on September 1, 2021
Posted by: Insurance Lady
from Cleveland, OH
Expertise:Expert
[This review was collected as part of a promotion.] I upgraded from a Galaxy S10, and this is by far my favorite model. The camera is exceptional and it is so easy to use. I never really used Bixby with my old model, but I am really enjoying learning all the things it can do. The battery life is very good, too. It quickly paired with my car, my Galaxy Watch, and my Galaxy Earbuds. I still love learning new things this phone can do and would certainly recommend it to everyone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on September 1, 2021
Posted by: Megan
from Sacramento, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had a few Samsung phones and this one is so powerful. It is very pretty and does what I need.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US