Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
4
Phone
on September 1, 2021
Posted by: Gary
from Sheldon mo
Expertise:Intermediate
[This review was collected as part of a promotion.] A little better than my old s9 got as a free phone
I would recommend this to a friend!
Features
4
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy
on September 1, 2021
Posted by: Lene
from LaPlace, Louisiana
Expertise:Intermediate
[This review was collected as part of a promotion.] I have been having my Galaxy s21 ultra for 2 months. I am satisfied and would recommend this phone.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I ever had.
on September 1, 2021
Posted by: Manchinist
from Fort Worth, Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] Great product. I'm glad I bought this S21 5G 128GB phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good performance and battery life
on September 1, 2021
Posted by: Beta Sprite
from Neenah, WI
Expertise:Intermediate
[This review was collected as part of a promotion.] This is the best phone I've owned so far. The screen is clear and bright, apps and games load and perform very well, and the battery lasts for a long time, even when being regularly used for gaming.
The main downside I have is that the fingerprint detection is on the screen, so I can't use a screen protector, and it sometimes takes multiple attempts for it to recognize my fingerprint. My last phone had the fingerprint scanner on the back, and that had never failed on me.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect
on September 1, 2021
Posted by: GrandmaB
from Ukiah, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I recently upgraded to the S21 and it is so much more than my last phone. More features, more space. Faster and easier to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful S21
on September 1, 2021
Posted by: Wallace
from Mesa, AZ
Expertise:Expert
[This review was collected as part of a promotion.] Excellent picture, better connection, quicksystem!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I have only had it for 2 months still trying to fi
on September 1, 2021
Posted by: Debbie
from Eugene Oregon
Expertise:Beginner
[This review was collected as part of a promotion.] Very confusing it's taking me a little while to figure everything
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera
on September 1, 2021
Posted by: Galaxy user
from Los Angeles, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] The quality of this camera is as good as Canon DSR. It is very impressive.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US