Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Great phone!
on September 1, 2021
Posted by: Jon B
from Grand Rapids, MI
Expertise:Intermediate
[This review was collected as part of a promotion.] I've really enjoyed my new S21 5G. I haven't noticed a difference in speed between 4 and 5G but the phone itself is excellent!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone all of galaxy s phones are great
on September 1, 2021
Posted by: Kippy
from Maine
Expertise:Intermediate
[This review was collected as part of a promotion.] I dislike I phones and love all Samsung galaxy phones s21
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Quality
on September 1, 2021
Posted by: Britt
from Bowling Green KY
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone is amazing. The quality is amazing and the camera is awesome! Super speedy also I love that I can do so much with my phone and not have to worry about any lag and the battery doesn't drain at all!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on September 1, 2021
Posted by: Bran
from Rhode Island
Expertise:Intermediate
[This review was collected as part of a promotion.] I love my Samsung active² watch. Works perfect with my S21G
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very good phone
on September 1, 2021
Posted by: Steven
from Tallmadge, Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this several months ago and has been perfect to me. Its been a couple years since my last phone from an LGv30. This phone takes very great pictures and just has features that I use that I never thought I'd use a ton of. I love the bluetooth as it seamlessly connects with my computer and my car. The DeX feature is overlooked I think for many but a very cool feature that the S21 has that I use. The face unlock is something I thought I would never use but I use daily. The fingerprint scanner is great too though my screen protector disables even with the protector option in S21. However I still love this phone and look forward to the new products coming soon.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and reliable
on September 1, 2021
Posted by: Morgan
from Ohio
Expertise:Expert
[This review was collected as part of a promotion.] I love this phone! It does everything I need and more. Samsung's pre-release deals are amazing!
I would recommend this to a friend!
Features
5
Performance
2
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on September 1, 2021
Posted by: Oregongirl
from Lafayette, Tn
Expertise:Intermediate
[This review was collected as part of a promotion.] Purchased this cell phone months ago.The cameras produce really clear photos, easy to use and the size is just right. Access is very fast. It did’t come with a charger, just a cord, but that wasn’t a problem. The Samsung chargers are very reasonably priced.I’m in my 70’s and this was very easy to navigate through apps, etc.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very Happy w/ my Samsung
on September 1, 2021
Posted by: LisaReviewer
from Ks
Expertise:Intermediate
[This review was collected as part of a promotion.] We upgraded to this 5g phone and it's been great. The transfer of all files, data and apps was easy. It even transferred my saved passwords (in my norton app) which made the transition....not such a pain.
The screen is clear, bright, and large enough, so that texting is easy.
The spell check on this phone is better than on my last. I had turned it off on the old phone but it does a great job on this one.
Plus, the camera is wonderful. (See photos)
I do wish the power button was still on the left. With it on the right, it makes taking screenshots harder.
I would also like to be able to hook-in actual wired ear buds. The wireless are too expensive.
And it should have come with the plug-in to charge it. We are using our last phones fast-charg plugs.
But, overall, I'm very pleased.
The screen is clear, bright, and large enough, so that texting is easy.
The spell check on this phone is better than on my last. I had turned it off on the old phone but it does a great job on this one.
Plus, the camera is wonderful. (See photos)
I do wish the power button was still on the left. With it on the right, it makes taking screenshots harder.
I would also like to be able to hook-in actual wired ear buds. The wireless are too expensive.
And it should have come with the plug-in to charge it. We are using our last phones fast-charg plugs.
But, overall, I'm very pleased.
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US