Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Great connection and 5 bars!
on June 8, 2021
Posted by: Grayhawk51
from Surprise, AZ
[This review was collected as part of a promotion.] I have had several of the other guy's phones with nothing but disappointment. Poor connection, unable to download apps that are supposed to work, and unable to print from my cellphones. All this frustration is GONE!
Love the picture quality and quickness of apps loading up. Love the different options of picture quality that is available. All in all a great phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!
on June 8, 2021
Posted by: NayeSugey1988
from Chaparral,NM
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone early this year and can't complain about it. I love the features and the camera is awesome. I love to take pictures and this phone makes my pictures come out so clear and bibrant. Definitely recommen it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 8, 2021
Posted by: Rick
from Bethlehem, PA
[This review was collected as part of a promotion.] Very happy with the Phone. Love the battery life of this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Device!
on June 8, 2021
Posted by: Shawn
from Palmyra Nebraska
Expertise:Expert
[This review was collected as part of a promotion.] I have had the S21 for a little over a month now and it has been amazing. Great battery life and easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Upgrade
on June 8, 2021
Posted by: Mantequillas
from Phoenix, AZ
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone in March and have been very satisfied with the device overall. It is a vast improvement from the s10 in both quality and functionality. The S21 has shown me how versatile Samsung's flagship phones are.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone at an excellent price
on June 8, 2021
Posted by: Lee Lee
from Columbus, GA
Expertise:Intermediate
[This review was collected as part of a promotion.] I preordered my S21 and traded in my old S10. It was a huge upgrade. I love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good, but not great.
on June 8, 2021
Posted by: Nate
from Richmond, VA
Expertise:Expert
[This review was collected as part of a promotion.] I am a few weeks into my ownership of the S21, which has been solid and responsive, when I can access it. With COVID and mask wearing becoming commonplace, facial recognition as a means of authentication has become difficult. The fingerprint reader does not work well in low light, and will not work unless you align your finger exactly the right way without any physical indicators to guide the alignment. Say what you will about rear fingerprint readers, they were a much more reliable means of authentication. If Samsung could add a rear fingerprint reader and ditch the behind the screen reader they would have a much more reliable product.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 8, 2021
Posted by: Kista
from Grafton, Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] I switched 3 phones from Galaxy S9 to the S21 on May 1st. Great decision everyone is very happy. Only complaint is no SD card slot or headphone jack. Very easy to navigate.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US