Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Great phone
on September 1, 2021
Posted by: Laurie
from Ashland PA
Expertise:Expert
[This review was collected as part of a promotion.] I bought this for myself as a birthday present in January and I Love it it takes amazing Picture's and Video's
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Hate it!
on September 1, 2021
Posted by: Lilred1966
from WV
Expertise:Beginner
[This review was collected as part of a promotion.] Very disappointed in my new phone! Wish I could get rid of it! I can't fine anything that fits it...it's too small, too sensitive...the volume is awful..
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to use
on September 1, 2021
Posted by: Leprez
from Orange, CA.
Expertise:Intermediate
[This review was collected as part of a promotion.] Replaced my S8 and I like some of the newer features
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features & EXCELLENT camera/video!!!
on September 1, 2021
Posted by: Dawn
from Lincoln, NE
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone has great features but especially the excellent camera/video!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone!!
on September 1, 2021
Posted by: JEP01
from Moody, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I updated from an S9 and just love the S21 5G. It is similar enough that it was not too difficult to learn and has so many upgraded features that are incredible! The camera takes such clear photos also! I recently added a Samsung watch and am really enjoying how they work together especially for health monitoring.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Works as expected.
on September 1, 2021
Posted by: Scott
from Waterloo, IA
Expertise:Intermediate
[This review was collected as part of a promotion.] Same good samsung phone. Works great, it's why I've stuck with them for 10 years
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!!!
on September 1, 2021
Posted by: Leigh
from New Jersey
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone specifically for the camera. However, as time passed I've now use this phone as a replacement for my ipad. It allows me to handle most of my business needs on it. It is easy to navigate even for my 2 year old grandson when he wants to get on his education apps. Lets not forget my favorite thing ever, Reading is made easy with all the adjustable settings for tjose with vision issues.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A very talented device!
on September 1, 2021
Posted by: GalaxyFanForLife
from Wyoming
[This review was collected as part of a promotion.] I have had this phone for about 6 months, and I have to say that I am most pleased with the ability to use high performance apps with ease. From the vibrant purple color to the increable speed that allows me to run a computer from my phone! I am incredibly hard on phones from getting them wet all the time to doing a ton of network intensive apps at a time for work. I really enjoy the flexibility this device gives me. I can make my battery last if I need it too or really increase performance to get my tasks done even when it's low on battery.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US