Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
There is no need to look further
on September 1, 2021
Posted by: Northwestdad
from Portland, OR
Expertise:Intermediate
[This review was collected as part of a promotion.] First off, the critically important things are all there and work flawlessly...calls, texting, navigation...what you will need most in an emergency. Every phone should be able to do these basic things with zero issue, and the S21 makes it about as reliable as it possibly could be.
Non-critical features such as internet connectivity, audio and video quality, camera and user interface are also nearly perfect in their design and function. Simple things like the volume rocker and power button being on the same side instead of directly opposite (how often have you tried to adjust your volume only to accidently shut your phone off?). Visual quality is stunning, though I would expect nothing less from any new phone simply due to the size of the screen. Everything looks 4k when squeezed into a frame smaller then 10"! However, the sound quality is next level. Though there is only a speaker port on the bottom of the phone, there is also sound coming through the top as well. Whether there is a 2nd speaker or just a port to allow sound to travel through, it does create a unique stereo sound when watching streams while held in landscape mode. Then there is the camera. For 99% of us, our cell phone cameras are all we'll have need or want. The clarity and user options for both photo and video is amazing, however I didn't find the zoom or micro features to be significant...things are still blurry if too close or if attempting to zoom in too much. With that said, the night feature is jaw dropping. And that is an understatement. Taking a picture outside with nothing but moonlight or starlight, and the camera creates a realistic photo that looks like it was taking during the day. The colors are accurate and the details are crisp. Note that it doesn't work in total darkness, but even a bit of ambient light that our human eyes can't quite distinguish is enough for the camera to make magic.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to operate
on September 1, 2021
Posted by: Kathyscounselor
from Flagler Beach, Florida
[This review was collected as part of a promotion.] I upgrade 1 month ago. The Camara features made it worth the change.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on September 1, 2021
Posted by: Dolphins fan
from Clearwater, FL
[This review was collected as part of a promotion.] I've had this phone for a couple of months and love all the new features...so easy to use and awesome camera.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loaded with features
on September 1, 2021
Posted by: Bigweav98
from Kalamazoo, MI
Expertise:Intermediate
[This review was collected as part of a promotion.] I got my new S21 a few months ago and couldn't be any happier!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy S215G phone
on September 1, 2021
Posted by: Seena
from Fairfield ca
Expertise:Expert
[This review was collected as part of a promotion.] I bought this 5months ago, I am very happy with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on September 1, 2021
Posted by: JenJen
from Washington DC
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had the S21 for about 6 months now and I love it! Super capable and fast!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The upgrade I needed
on September 1, 2021
Posted by: Cengl008
from Saratoga springs, NY
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought my s21 about a month ago and it's been a great upgrade for me with the extended battery life, flawless camera and ease of use I couldn't ask for better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
EXCEDED EXPECTATIONS
on September 1, 2021
Posted by: NONE
from SOUTH PLAINFIELD NJ
Expertise:Intermediate
[This review was collected as part of a promotion.] THIS IS EASY TO USE ,EXCELLENT BATTERY LIFE, GREAT CAMERA
DURABLE, EASY TO UPDATE EXCEDED EXPECTATIONS
DURABLE, EASY TO UPDATE EXCEDED EXPECTATIONS
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US