Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Fantastic replacement!
on September 1, 2021
Posted by: RobK
from Medway,MA
Expertise:Intermediate
[This review was collected as part of a promotion.] Very easy transfer from G8 to S21. Camera is like professional photography.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone so far
on September 1, 2021
Posted by: Rons428
from St Augustine
Expertise:Expert
[This review was collected as part of a promotion.] Upgraded from my s9 plus and so far so good for now
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality
on September 1, 2021
Posted by: LeannM
from Hampton, VA
Expertise:Intermediate
[This review was collected as part of a promotion.] Easy to maneuver through and no glitches. I have a Samsung active watch 2 and I love how it pairs so easily and flawlessly
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
5G at last
on September 1, 2021
Posted by: Whidbey
from Seattle, WA
Expertise:Intermediate
[This review was collected as part of a promotion.] Now I will have 5G capability! I like knowing that I can use the new technology.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone
on September 1, 2021
Posted by: JenniferM
from Lima, Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] Love this so much better than Apple! Similar to my old S10 but always improving.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
best phone ever had
on September 1, 2021
Posted by: Buddy
from ABQ New Mexico
Expertise:Expert
[This review was collected as part of a promotion.] got free when wife ordered new galaxy note, can't beat that?
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
recent updates improved reliability
on September 1, 2021
Posted by: scottyd219
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had the phone since it's release. I wasn't too impressed at first. there were issues with connecting to the 5g network, UI problems, and others. However, the major patches and updates addressed 90% of my concerns. I am a moderate user. I enjoy the phone, the battery lasts, the camera is slower than I'd like it to be, but the photos are crisp.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Could have been more
on September 1, 2021
Posted by: Gteddy
from Charlotte, NC
Expertise:Expert
[This review was collected as part of a promotion.] The phone is okay overall, although I thought I was going to be more impressed. The processing has not been as fast as I feel like it should be, even with me closing apps to try to speed the processing of others. The camera has been clear, good quality and was the best feature of the phone. Although being a Samsung customer for many years and had my expectations blown away before, unfortunately this phone could not provide that feeling. I may have to pay the extra money to go back to the note series instead or even worse go to the iPhone :(
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US