Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6 out of 5
4.6
(2,346 Reviews)
Open Ratings Snapshot
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product. 
(
2,128 out of 2,249
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
4 out of 5
4
S21 review
on September 1, 2021
Posted by: Rayray
from Chicago
Expertise:Intermediate
[This review was collected as part of a promotion.] Phones works good and a great price. I like the way it looks
I would recommend this to a friend!
Features
3 out of 5
3
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great quality
on September 1, 2021
Posted by: Monique
from Gaithersburg Md
Expertise:Beginner
[This review was collected as part of a promotion.] I bought this phone a couple months ago it was the best phone I ever purchased the cameras is fantastic the features is fantastic I have a vision problem and I love the way I can tell Bixby to delete and read my messages emails calls this phone is awesome all the way around couldn't ask for nothing better
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Overall good product
on September 1, 2021
Posted by: CW715
from Wisconsin
Expertise:Intermediate
[This review was collected as part of a promotion.] Besides the problem of my sim card not reading one time this is a good phone
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the size
on September 1, 2021
Posted by: Happytoz
from Spencer, Indiana
[This review was collected as part of a promotion.] We bought these to upgrade our old ones, I don't know why we waited so long.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Battery!
on September 1, 2021
Posted by: Karamel
Expertise:Intermediate
[This review was collected as part of a promotion.] Battery life span is amazing on this device!! I really love it!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great hand control
on September 1, 2021
Posted by: pepper
from genoa illinois
Expertise:Expert
[This review was collected as part of a promotion.] button placement allows great on off control of the screen
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great features but a little pricey
on September 1, 2021
Posted by: Fuller
from ME
Expertise:Intermediate
[This review was collected as part of a promotion.] Samsung pay and the watch make a great pair for the phone
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on September 1, 2021
Posted by: Chris
from Arizona
[This review was collected as part of a promotion.] Great battery life, does not heat up too quickly like previous phones.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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