Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
4
Great upgrade from an S9 or older
on June 8, 2021
Posted by: JVal13
from Princeton, WV
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgraded from an S9, and this is great. I miss the curved screen, SD storage, & headphone jack of older phones, but the S21 was definitely an upgrade overall. After a few months with it, I have no real issues. I'm excited that Samsung has promised to support it for 3 years; which makes it a better value proposition over time than older phones.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek, perfect size and overall great phone.
on June 8, 2021
Posted by: Fl4k4lyfe
from Fort Worth, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I stepped away from the Samsung line of phones after the note 5 and it wasn't due to anything Samsung did or didn't do, I just wanted to try something different. The S21 5G made coming back just that much more great!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on June 8, 2021
Posted by: Joshua
from Oregon
[This review was collected as part of a promotion.] Glad I upgraded, features are easy to use old one was slow
Written by a customer while visiting Samsung US
Customer Rating
4
Great camera
on June 8, 2021
Posted by: Dons
from Aurora Colorado
Expertise:Expert
[This review was collected as part of a promotion.] I like my phone but it's still lacking in battery life. The camera is great and 4k video is awesome.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome camera
on June 8, 2021
Posted by: Rosebud
from Philly
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought my S21 5g about three months ago and have need blown away by the camera. Takes better pictures than my dslr4.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera is stunning!
on June 8, 2021
Posted by: Regan
from Augusta, Ga
Expertise:Expert
[This review was collected as part of a promotion.] I bought the S21 during preorder, in the past have been a Note user so I was skeptical about the screen size. I am so happy with the S21 though. The screen clarity is beautiful, and I am obsessed with the Camera! And it is unbelievably fast!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Prefect all around phone for life
on June 8, 2021
Posted by: YANKEES FAN
from Arizona
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had my s21 since march it dose every thing i need the screen is bigger then my s9 i had i have always had samsung phones this phone by far is the best i use it for work i use for personal and i play games on it aswell good video quality and vivid color i liked it so much i bragged to my wife and i let her use it she got the same phone the samsung galaxy s21+5 g
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera and features
on June 8, 2021
Posted by: Cortana1969
from Illinois
[This review was collected as part of a promotion.] Been using this for a couple of months now.
Best camera, next to my DSLR, I've ever had.
Best camera, next to my DSLR, I've ever had.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US