Customer reviews from ATT.com
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4 out of 5
4
(801 Reviews)
Open Ratings Snapshot
Rating breakdown 801 reviews
5 Stars
446
4 Stars
156
3 Stars
69
2 Stars
48
1 Star
82
78%of customers recommend this product. 
(
492 out of 633
)
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Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
1 out of 5
1
The Grass isn't Greener!
on February 18, 2021
Posted by: Vanessa Randolph
Verified Purchase:Yes
I hate this phone and I can't even tell you why.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Samsung S21 5G
on March 13, 2021
Posted by: Pam_C
Verified Purchase:Yes
I’m used to an iPhone but thought this would be a change. I hated it. I sent it back. Just couldn’t get a handle on it. Back to iPhone. A customer for life lol!
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
2 out of 5
2
Should got a different phone
on February 17, 2021
Posted by: Anonymous
from Nashua NH
Verified Purchase:Yes
Wish I got a different phone
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
2 out of 5
2
not worth it
on February 22, 2021
Posted by: mike850
from east berlin, pa
Verified Purchase:Yes
not much different than out note8 we are trading in
not worth the extra money
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
NOT HAPPY WITH PHONE
on February 10, 2021
Posted by: NOT HAPPY WITH THE PHONE
from DALLAS TX
Verified Purchase:Yes
NOT HAPPY WITH PRODUCT AND SERVICE
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
2 out of 5
2
Don't waste your time.
on February 12, 2021
Posted by: TJ from Tex
from Texas
Verified Purchase:Yes
I had issues from the moment I activated the phone. I would not recommend this particular phone, maybe the plus or ultra is better.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
NO CHARGER
on February 13, 2021
Posted by: Moiz B
Verified Purchase:Yes
new purchased ATT dose not included the charger. Disappointed is a liter word.
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
New look, same phone...
on February 14, 2021
Posted by: Publicname1
from Minneapolis
Verified Purchase:Yes
Not many changes to this new device. Went from S9 to this, not any real differnces. Slightly better camera
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
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