Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
4
Galaxy S21 Review
on September 1, 2021
Posted by: MrArtMan
from North Carolina
[This review was collected as part of a promotion.] I purchased the S21 about a month ago and I am happy with the extremely fast lag time going from app to app. The Camera is a big up grade, but the only thing I am disappointed with is there is no port for external headphones.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing performance!
on September 1, 2021
Posted by: AF45
from Denver, Colorado
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had the Samsung s21 for about 2 months now. I am very clumy and drop everything, including this phone and there is no damage or issues. I have even dropped it in water. The only somewhat "complaint" is the battery life. Maybe it's a give and take with performance and battery but overall definitely a 5 star phone. Not to mention the camera is absolutely amazing!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love smaller size
on September 1, 2021
Posted by: PhotoGirl
from Deming, NM
Expertise:Intermediate
[This review was collected as part of a promotion.] I really expected this phone to have a much better zoom feature on the camera. Pictures still come out low quality. And, I expected this phone to be faster since has 5G. I don't have 5G available in my area yet, but it's no faster
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Getting better with age
on September 1, 2021
Posted by: Gobbles
from Houston, TX
Expertise:Expert
[This review was collected as part of a promotion.] Like my other S21, the phone was constantly losing data connection throughout the day. With the latest updates, I've had less issues and am enjoying the phone!
I would recommend this to a friend!
Features
4
Performance
3
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features and memory
on September 1, 2021
Posted by: Oklady34
from Del City, OK
Expertise:Intermediate
[This review was collected as part of a promotion.] This has been my FAVORITE Samsung Galaxy. I always get Samsung phones. They are way more reliable than any other I have gotten.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone ever
on September 1, 2021
Posted by: Whitdomi11
from Graham, nc
Expertise:Expert
[This review was collected as part of a promotion.] I can not say enough about this awesome phone. It is by the far the best Samsung phone I've owned. The battery life is great. The picture quality is out of this world. This phone takes amazing videos and photos. The screen size it great. I love that you can pretty much customize this phone to fit your life style. It's amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not headphone or aux capable.
on September 1, 2021
Posted by: SueNsteve
from Durango colorado
Expertise:Intermediate
[This review was collected as part of a promotion.] I didnt read enough reviews bc I found out that it comes with no headphone slot or auxiliary slot on the phone whatsoever. The battery life was good for the first few months now I can't keep it charged to make it thru the day also has no SD card slot. I liked my note 9 way better
Features
3
Performance
2
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on September 1, 2021
Posted by: Cheryl B
from Phoenix, AZ
Expertise:Intermediate
[This review was collected as part of a promotion.] We bought our phones a few months back. They work awesome. The only disappointment I have is with the storage. We were not made aware there would be no SD card slot. That is the only drawback.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US