Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Never going back to iPhone
on September 1, 2021
Posted by: OhTheHumanities21
from Los Angeles, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] When I stopped being able to make calls or record audio on my iPhone due to "Looping Disease," I decided to return to Samsung. I am so glad I did!
Setup for the Galaxy S21 5G is intuitive and easy. I was able to do it on my own at home. This phone has been able to do everything my iPhone could do and more. The screen size is great and I absolutely love the camera! The accessibility features are also a big plus. I can easily use text dictation to contact my friends. I have had no issues with my phone and I look forward to having it for the next several years!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal phone!
on September 1, 2021
Posted by: cmhRN
from Ohio
Expertise:Expert
[This review was collected as part of a promotion.] I love this device! It's smooth and sleek inside and out. The camera is above and beyond my expectations!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with some weird quirks.
on September 1, 2021
Posted by: Gobbles
from Houston, TX
Expertise:Expert
[This review was collected as part of a promotion.] The phone looks beautiful but had some early issues in the beginning. The phone would lose data connection almost daily with only a reboot of the phone fixing the issue. With the latest couple of updates, I've had less issues and am loving the phone just a bit more!
I would recommend this to a friend!
Features
4
Performance
3
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features
on September 1, 2021
Posted by: Gaspar
from San Pedro California
Expertise:Intermediate
[This review was collected as part of a promotion.] Since purhased this phone, it takes great pictures. I am always connected, no problems receiving calls, videos, etc.. It's a great phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to use
on September 1, 2021
Posted by: NinjaB
from North Platte, NE
Expertise:Intermediate
[This review was collected as part of a promotion.] It's very easy to use and has a great camera and speakers.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on September 1, 2021
Posted by: Rick
from Livermore, CA
Expertise:Expert
[This review was collected as part of a promotion.] My wife and I have had our new phone now for a couple of months and we've have absolutely no issues with them. Plenty of battery life, ease of use and a great camera. Would not hesitate to but again or recommend. We've always had Samsung phones for years and this is the best yet!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on September 1, 2021
Posted by: Mrembo
from N
Expertise:Intermediate
[This review was collected as part of a promotion.] I love the simplicity of the phone yet with the uniqueness of the camera. Very beautiful phone overall.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Super Cute Phone
on September 1, 2021
Posted by: Cielito
from Chicago
Expertise:Expert
[This review was collected as part of a promotion.] I got my ohine 2 months ago and I'm so happy with it. It IS a bit big for my small hands so I do wish that we could get a smaller version, but it's fast and the battery lasts me ALL DAY. it's 4 stars only cuz I hate the Bixby feature and I wish there was a way to remove that from my phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US