Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Luv the color purple
on September 1, 2021
Posted by: Shay
Expertise:Expert
[This review was collected as part of a promotion.] I’m so in luv with this phone but I wanna upgrade already
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simplicity
on September 1, 2021
Posted by: Fushia8
from Us
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgraded and although the color I wanted wasn't available, the Galaxy phones never disappoint!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on September 1, 2021
Posted by: Anonymous
from Lancaster , PA
Expertise:Expert
[This review was collected as part of a promotion.] The S21 is very user friendly and feels like my old phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
much better than previous Samsung
on September 1, 2021
Posted by: CyPal
from Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] It is very simple to use and learn few tricks with this model. Amazing camera too.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on September 1, 2021
Posted by: Samsung girl
from Fairfield CT
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phone for a few months now & i love it! The camera is bomb and i love how it's not all big & bulky. Perfect just for me
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable
on September 1, 2021
Posted by: Walchmom
from IL
[This review was collected as part of a promotion.] So happy with this phone reliable sleek design great battery life
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I'm a little disappointed
on September 1, 2021
Posted by: Jules
from Los Angeles CA
Expertise:Intermediate
[This review was collected as part of a promotion.] Some times upgrades or design features aren't that great. Messing with the screen shot feature was not the best in my opinion my S9 was so convenient with taking screen shots just by placing my finger behind the phone. S21's slide screen is horrible feature is the worst.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome
on September 1, 2021
Posted by: Cici
from Kansas City, MO
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had this phone for a few months and love it. All the features are great and the camera is amazing. One complaint is that sometimes it will freeze up
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US