Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6 out of 5
4.6
(2,346 Reviews)
Open Ratings Snapshot
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product. 
(
2,128 out of 2,249
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5 out of 5
5
Great Features!
on September 1, 2021
Posted by: Rhes
from New Jersey
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had my Galaxy S21 for a few weeks. I have always had LG phone my entire life until purchasing my Samsung. I don't regret the switch at all. I love the features, the possible modifications, photo quality, etc. I am not surprised at the quality because I have all Samsung TVs in my home. I still have a lot to explore about the phone but I am loving it so far!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Many great features! Great camera!
on September 1, 2021
Posted by: Banga
from Boston
Expertise:Expert
[This review was collected as part of a promotion.] I bought mine 3 months ago and I'm liking it a lot!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic Phone
on September 1, 2021
Posted by: Si6oart
from Lakeland Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone is absolutely perfect for my needs. Big, but not so huge that it doesn't fit uncomfortably in my purse or pocket. The screen is bright and vivid, and the colors are phenomenal. I use it to take pictures of the fine art I create to sell online, and they always look beautiful. Great piece of tech for a busy mom and small business owner. I definitely recommend :)
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent features
on September 1, 2021
Posted by: Biged
from Contoocook, NH
Expertise:Intermediate
[This review was collected as part of a promotion.] I got this smart phone as a gift over a month ago. Excellent capability, features and performance. I am still learning but I have had a great experience with this phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone!
on September 1, 2021
Posted by: Tzo1
from California
Expertise:Intermediate
[This review was collected as part of a promotion.] Another example of a good phone made by Samsung. No issues yet except transferring over apps changed default sounds or settings.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better Than iPhone
on September 1, 2021
Posted by: VyperBytes
from Rhode Island
Expertise:Expert
[This review was collected as part of a promotion.] Was a long time iPhone user and switched over to the Samsung Galaxy S21 and I am so glad I did. I love the camera and video features the most.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!!
on September 1, 2021
Posted by: DeviLooseleaf
from Eugene,OR
Expertise:Intermediate
[This review was collected as part of a promotion.] In addition to this being a high performance phone, all the simple little features are what makes this phone perfect. From the placement of the buttons to the "tap-tap" to wake up the screen, it is a fantastic phone all around.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great
on September 1, 2021
Posted by: Mperfett
from North Tonawanda, NY
Expertise:Intermediate
[This review was collected as part of a promotion.] I love the S21 Light great camera easy to navigate the apps
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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