Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Super happy with this phone.
on June 28, 2021
Posted by: Mystina83
from NH
Expertise:Intermediate
Very happy with my Samsung S21. The camera quality on this is excellent! I film videos for my YouTube channel with my phone and couldn't be happier with this. I like being able to switch between the screen being very vibrant for movies and I can change it back to normal to make sure when I take a picture it's true to color.
The Samsung notes app is phenomenal! Automatically syncs to my laptop (now just need a Samsung tablet to use as well) I use digital planning PDFs and autosync makes it so easy! Also really love that I can add multiple sticker PNGs at once too. That's a huge time saver!
Everything is much quicker to respond than my last phone. This is justvthe power horse I need to stay productive.
The Samsung notes app is phenomenal! Automatically syncs to my laptop (now just need a Samsung tablet to use as well) I use digital planning PDFs and autosync makes it so easy! Also really love that I can add multiple sticker PNGs at once too. That's a huge time saver!
Everything is much quicker to respond than my last phone. This is justvthe power horse I need to stay productive.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Switched from an iPhone and I like this way better
on June 28, 2021
Posted by: SlimJimPark
I've had this phone for about a week. I've actually always wanted to try a Galaxy, but as a first smartphone I ended up getting an iPhone 6. Then, later an XR. But I still wanted to try a galaxy. Finally I made the switch, and I'm not at all disappointed and now see how overpriced iphones are. I don't know technical terms, but I love the display and the speed of it. I'm super satisfied. For me music is important, and I'm sure I'm not making it up that listen to music with this phone has been a better experience. I love it. The camera is amazing as well. I just love it. And I love how with android OS' I can personalize/customize my phone to really suit me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice Phone
on June 28, 2021
Posted by: Catlady
from Monroe, WI
Expertise:Beginner
I do like this phone, I went from a S8 to the S21. It doesnt came with a charger so I had to buy one which was a bummer. It also doesn't have the LED light for notifications which I'm getting used to. I do like the size of this one, it also takes nice pics. So far working great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Happiest I've been with a brand
on June 29, 2021
Posted by: MegRenee
from Piqua, OH
Expertise:Intermediate
I've only had this particular model for about a week and it's the best feeling, coming back to something I know. User friendly, very customizable if that's what you're into, and already the most reliable device I've owned in some time.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
More space
on June 30, 2021
Posted by: Happy
from California
[This review was collected as part of a promotion.] It has alot of storage and I like the look. It is 5g data. I still have to learn how to 7se the camera because it has so many features.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
US Cellular S21
on July 5, 2021
Posted by: Jackpot shopper2
from Montclair, CA
Expertise:Beginner
I recently bought the new galaxy A12 and it's a great product for the price and the internet connection is awesome really starting to like Samsung there quality and Customer service is above all other companies Thanks for understanding everything JK2
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 8, 2021
Hello Jackpot shopper2, it is great to hear from you. Thank you for choosing Samsung! ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on July 5, 2021
Posted by: Navigator
from San Antonio, Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought 2 phones, one for me and one for my husband. Both of us are learning how to take advantage of all the features the phone has. Every day is something new to learn. What we expended on the phones is totally worth it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 8, 2021
Hello Navigator, that is awesome to hear! Thanks so much for picking Samsung! ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on July 11, 2021
Posted by: Shortykay
from Berryhill
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought mine a few months back and it's my favorite of all!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US