Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Excellent device for my first 5G purchase
on June 13, 2021
Posted by: SamUser99
from Erie, PA
Expertise:Expert
[This review was collected as part of a promotion.] Bought the Samsung Galaxy S21 as my first 5G device. I've had Samsung phones since the S3. The hardware and software have both improved so much over the years. This S21 has been excellent overall, but has specifically surprised me with great battery life. Typically, I'm at 35-40% at the end of a 14 hour day of usage.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good deal
on June 13, 2021
Posted by: ET01
from Dallas, TX
[This review was collected as part of a promotion.] I bought it few months ago which work good. It is good price + the credit for accessories.
I would recommend this to a friend!
Features
4
Performance
3
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Still learning how to use it
on June 13, 2021
Posted by: kitkat
from Central Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had this phone for a month, at first there were hiccups with it, but I love it now
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Upgrade
on June 13, 2021
Posted by: Nucman
from Glendora, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgraded about a month ago from the Samsung S7. My old phone had terrible battery life, even after putting a new battery in. The apps, especially Google Maps was almost impossible to use, because it was so slow to load. The new S21 greatly improved on those problems. The battery life and charging speed is wonderful. I usually charge my phone for about 30 minutes while I am getting ready for work in the morning. The camera was pretty good on my old S7, but the 3 cameras on the new S21 take my photography to a much higher level.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on June 13, 2021
Posted by: Anonymous
from The Colony, Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] Another Great phone from Samsung, wish the volume v/s power buttons were on the different edge though
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on June 13, 2021
Posted by: Rosie
Expertise:Intermediate
[This review was collected as part of a promotion.] I love the new phone just wished it would blink green when you have it on silent
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 5G
on June 13, 2021
Posted by: Payla
from Missouri
Expertise:Beginner
[This review was collected as part of a promotion.] This 5G is the best cell phone I've ever owned. The camera is exceptional.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Pro and cons
on June 13, 2021
Posted by: Kingz
from Miami
Expertise:Intermediate
[This review was collected as part of a promotion.] Pros: The phones is great at every thing it is designed to do. Videos and picture quality are excellent. Cons: buying a case should be required prior to purchasing the phone. Very fragile.
I would recommend this to a friend!
Features
3
Performance
3
Design
2
Value
4
Written by a customer while visiting Samsung US