Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
4
Great upgrade from beloved Galaxy S9
on June 11, 2021
Posted by: Mikey
from Phoenix, AZ
Expertise:Expert
[This review was collected as part of a promotion.] I purchased my brand new Galaxy S21 a month. I had upgraded from an S9 that I loved so much. In regards from what I miss having, there is no headphone jack nor expandable memory. Additionally, the phone is top heavy in comparison to the S9, meaning if you hold it on one hand, it can fall out of your hand from the weight of its top half. Outside of those issues, I would say it's a fantastic phone. It's a smooth operator when you open apps, screen size is more than enough and smooth with its 120hz refresh rate, battery is pretty decent, and the 5G is a nice plus. For what I paid after trade-in, it's worth the money brand new.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 11, 2021
Posted by: Redhottdeb
from Silver Spring, Maryland
Expertise:Intermediate
[This review was collected as part of a promotion.] I love the picture quality of this phone. I ordered it in purple, so cool. I would recommend this phone to everyone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
It takes a min to get used to
on June 11, 2021
Posted by: Caddyboybobby
from Waterloo iowa
Expertise:Beginner
[This review was collected as part of a promotion.] But now I like it alot great pic to and the Security is top notch
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 15, 2021
Hello Caddyboybobby, thank you for taking time out of your day to leave us this review. We appreciate you being part of the Samsung family! ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent updates...
on June 11, 2021
Posted by: Handyman007
from Duvall, WA
Expertise:Intermediate
[This review was collected as part of a promotion.] Fewer ports and buttons make the phone more comfortable and easier to operate. I also like that the phone is smaller then the Galaxy 9 plus but has a larger screen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like it
on June 11, 2021
Posted by: ROGS
from Whittier, CA
Expertise:Expert
I am happy... I like it... I am happy... I like it...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
great phone
on June 11, 2021
Posted by: meee
from junction city ks
[This review was collected as part of a promotion.] upgraded to this phone. it's great. should have done it sooner
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE MY GALAXY S21!!
on June 12, 2021
Posted by: Kim34
from Chesapeake, Virginia
[This review was collected as part of a promotion.] I purchased my Samsung Galaxy S21 2 months ago and I love everything about this phone! The camera is on a whole other level than any other phone I have ever owned. Beautiful pictures and video. I love it so much I have 2!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on June 12, 2021
Posted by: Deborah
from Upstate NY
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought the Samsung 21s about a month ago and am very pleased with it. The features of the camera, especially night
mode, are amazing.
mode, are amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US