Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
4
Galaxy keeps getting better
on June 8, 2021
Posted by: Ailurophile
from Vicksburg, MS
Expertise:Expert
[This review was collected as part of a promotion.] I've been using Galaxy since the II model. I didn't like the position of the fingerprint reader on the 10; adding a case made it hard to be read. I liked the reader on the back of the device, on the 9.
Having the reader on the screen is convenient, but it leaves fingerprints on the screen. I'm constantly wiping the screen. I use a stylus pen for inputting, so I don't otherwise get fingerprints on the screen.
But everything else about the phone is great!
Having the reader on the screen is convenient, but it leaves fingerprints on the screen. I'm constantly wiping the screen. I use a stylus pen for inputting, so I don't otherwise get fingerprints on the screen.
But everything else about the phone is great!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to operate phone
on June 8, 2021
Posted by: Love Samsung
from Fergus Falls,Mn
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had my phone for a few months. Really love it. Only problem I have and it's because of where I live I don't get as good reception as I did with my Samsung 9.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S21 Ultra wishing it was a Note 21 Ultra
on June 8, 2021
Posted by: Mgtn78
from Austin, TX
Expertise:Expert
[This review was collected as part of a promotion.] I really love the S21 Ultra for all it is. The display, cameras, processor and UI are the best... But there are a few things that it lacks which are a big factor. I am a Note user and have been since it was introduced. Not having a slot for my S-pen is lame, because I still use it with the S21 ultra. Secondly the lack of an SD card slot is a problem... Cloud storage is great, but I want my storage to be local... And the S21's 256gb just doesn't cut it... I hope Samsung is listening because I've been loyal to the Galaxy line since 2010 and plan to buy the Note 22 next year.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I Love my Galaxy S21 5G!
on June 8, 2021
Posted by: Super Grandma
from Las Vegas, NV
Expertise:Intermediate
[This review was collected as part of a promotion.] My Husband got my phone this year for our 26th Anniversary, and it has proven to be my Best Buddy!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very good, but a noticeble lack of a microSD card
on June 8, 2021
Posted by: Ronald
from Pittsburgh, PA
Expertise:Intermediate
[This review was collected as part of a promotion.] I love the S21, but was unable to purchase one with a larger internal memory anywhere near me. Further, the decision to remove external micro sd card storage is frankly stupid. I will not buy another phone in the future that does not have such an option, and I have been a loyal Samsung customer for over 10 years.
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great cellphone!
on June 8, 2021
Posted by: Allen44
from North Carolina USA
Expertise:Expert
[This review was collected as part of a promotion.] Purchased two of these a couple of months ago to replace our older Galaxy S7. Very please with all the new features. Very fast processor. The cameras take fantastic photos. The HDR photos feature make the pictures really pop.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the speed
on June 8, 2021
Posted by: waterwalker
from Waterford, MI
[This review was collected as part of a promotion.] Bought the phone 2 months ago and I'm happy with the performance and speed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on June 8, 2021
Posted by: OldAunt
from Keokuk, IA
[This review was collected as part of a promotion.] I got this phone for camera features and I am not disappointed. It does just as advertised. Bonus is the ease at using all of the other features and I'm technically challenged! I would highly recommend this phone to anyone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US