Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6 out of 5
4.6
(2,346 Reviews)
Open Ratings Snapshot
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product. 
(
2,128 out of 2,249
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
4 out of 5
4
Love my Samsung
on June 10, 2021
Posted by: Love 2 shop
from Louisville
Expertise:Intermediate
[This review was collected as part of a promotion.] Love the speed and response time. The pictures and videos are great.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features!
on June 10, 2021
Posted by: Lillyrose
from Nola
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought this a few months ago and it is quick and savvy. Photo quality is amazing.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great camera!
on June 10, 2021
Posted by: Smitty69
from Lincoln, Ne
Expertise:Intermediate
[This review was collected as part of a promotion.] I never thought I would like a phone so much. The camera is amazing.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the layout
on June 10, 2021
Posted by: TLynn
from Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] I have always been a samsung supporter- my daughter left to South Korea for military and had an apple phone- I made the mistake of purchasing one so we could FaceTime- spent a year and a half hating everything but the FaceTime feature- finally she is back in the states and I was able to switch back and opt for the new s21 5G
Soooo happy to be back!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Fast and powerful
on June 10, 2021
Posted by: Mikie69ar
from Jacksonville, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I'm happy with my Samsung S21 5G, but I'm need the port for headphones wired, and FM radio
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
More powerful, less flexibility
on June 10, 2021
Posted by: Bishop
from Fayetteville, NC
Expertise:Intermediate
[This review was collected as part of a promotion.] I love the upgrades to the phone. I can't make individual sounds for each app like I could do in the past, but I can look past that. The screen is great. The cameras are wonderful. The sound is amazing.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good Start for my Samsung Experience
on June 10, 2021
Posted by: Rabbit
[This review was collected as part of a promotion.] Never used a new Samsung device before, excluding the very old temporary phone I used years ago, and so far so good. No issues with lagging or anything major, it's user-friendly but also has enough features to be able to be customized to my liking.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Samsung yet
on June 10, 2021
Posted by: DickS
from Englewood FL
Expertise:Intermediate
[This review was collected as part of a promotion.] Got new Samsung galaxy phones for my wife and I...glad we upgraded!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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