Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6 out of 5
4.6
(2,346 Reviews)
Open Ratings Snapshot
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product. 
(
2,128 out of 2,249
)
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Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5 out of 5
5
Love being back to a Samsung Phone
on June 9, 2021
Posted by: Sorkat
from Aurora Nebraska
Expertise:Intermediate
[This review was collected as part of a promotion.] I switched back to a Samsung phone after a couple years with an iPhone! My Samsung phone is so much more user friendly and I am so glad I made the change back!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
exelent
on June 9, 2021
Posted by: ericcf
from kennett square PA
Expertise:Expert
[This review was collected as part of a promotion.] the best galaxy ever, I bought this cellphone a couple months ago and I'm so happy
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good size and features
on June 9, 2021
Posted by: Chinito
from San Diego CA.
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought this about 2 months ago and so far so good no problems at all
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Awesome camera
on June 9, 2021
Posted by: WhatNextTravels
from Birmingham, AL
[This review was collected as part of a promotion.] I have had this phone for about 2 months and have enjoyed it much. The camera is as good or better than my Canon 5i dslr. Really like the telephoto capability. Do wish I could add extra storage. Also could not get Android auto to work with it. Not sure if its trhe phone or my Ram pickup.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Samsung I've had so far
on June 9, 2021
Posted by: Superman
from Chandler, Arizona
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this about a month ago and haven't had any issues. Lots of issues, easy transition from my Google Pixel, and phone is fast, no lagging.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Powerful yet good on the battery usage.
on June 9, 2021
Posted by: Trapper
from Minnesota
Expertise:Expert
[This review was collected as part of a promotion.] Power house, great on battery life, and plenty of useful features. The only draw back I had was the USB charger connection failed after I had the phone a little over a month. Second phone has been great so far.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features and nice color options to choose
on June 9, 2021
Posted by: Raja
from Cedar Park , TX
[This review was collected as part of a promotion.] I loved this phone features and the camera is great. I love taking pictures and videos of my kids activities on the go using this phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on June 9, 2021
Posted by: G215
from FRISCO
Expertise:Expert
[This review was collected as part of a promotion.] I love everything about it this is a new experience
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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