Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Outstanding!
on June 9, 2021
Posted by: DannBoy62
from Deltona florida
Expertise:Intermediate
[This review was collected as part of a promotion.] Love everything about it!
Highly recommend the samsung S21.
Highly recommend the samsung S21.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Picture quality is amazing
on June 9, 2021
Posted by: Rosemary
from Alhambra Ca
Expertise:Intermediate
[This review was collected as part of a promotion.] Upgraded my phone a few months ago, I've only purchased Samsung phones because I love the quality and easy features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on June 9, 2021
Posted by: Jay1
[This review was collected as part of a promotion.] I've had this phone for 4 months now. It's amazing. Works flawlessly
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stylish
on June 9, 2021
Posted by: Corina
from Edinburg, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought the GS21 5G on pre-order and when it arrived, it was great. Love the color and love how clear pictures & videos come out.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good phone
on June 9, 2021
Posted by: Bloodlust665
from Idaho falls I'd
Expertise:Expert
[This review was collected as part of a promotion.] I am very happy with my phone it's better then any other phone I have owned
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful Features Abound
on June 9, 2021
Posted by: Dale
from Columbia SC
Expertise:Intermediate
[This review was collected as part of a promotion.] I went from a Galaxy S7 to this, S21 and what an improvement. It's so smooth and fast, with all kinds of great features. The camera is Boss!!! I recommend this phone to everyone. It's so enjoyable to use. Thanks Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 9, 2021
Posted by: Veronica
from Tucson AZ
[This review was collected as part of a promotion.] I bought this a couple of months ago and I'm so glad I did
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
No god
on June 9, 2021
Posted by: Niomar
from Utah
Expertise:Expert
[This review was collected as part of a promotion.] This phone is not good, it does not support multiple screens for long. The call is not of quality. Much better was my S10 phone
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
5
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 16, 2021
Hello Niomar, thank you for reaching out. We understand how frustrating this must be. For further assistance, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143424314
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143424314
^Elizabeth
Written by a customer while visiting Samsung US