Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
4
Nice camera
on June 9, 2021
Posted by: Bordergirl134
from Massachusetts
Expertise:Intermediate
[This review was collected as part of a promotion.] I had to get a new phone, Samsung of course. Disappointed that no charger came with it, not told that when purchased.
Took a.bit of getting used to, all in all, I like it! Glad the roll edge screen is gone, this one is nice.
Took a.bit of getting used to, all in all, I like it! Glad the roll edge screen is gone, this one is nice.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Really great phone
on June 9, 2021
Posted by: Murrell
from Florida
[This review was collected as part of a promotion.] I purchased this over a month ago and I can't say enough positive things about it. It is easy to operate, takes beautiful pictures and handy to carry
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on June 9, 2021
Posted by: Beautiful
from New york
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone and I love it I have 3 Samsung phones
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great new Phone
on June 9, 2021
Posted by: Chris
from Atlantic Iowa
Expertise:Intermediate
[This review was collected as part of a promotion.] I should have updated years ago. The ease of using and finding info is just wonderful
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!!
on June 9, 2021
Posted by: April
from Omaha ne
Expertise:Intermediate
[This review was collected as part of a promotion.] We've had our for a couple months and they're great, lots of battery and v the pictures are awesome
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
no speed
on June 9, 2021
Posted by: john
from FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I thought my S21 5G would be faster while browsing etc. but it is not. Not at all.
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 16, 2021
Hello john, thanks for reaching out! We understand how frustrating that must be. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01203056/) to an article that will help you troubleshoot the slow internet browser. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Everything and more I expected!
on June 9, 2021
Posted by: Cyon01
from Columbus, OH
[This review was collected as part of a promotion.] I bought this a few months ago after my iPhone broke and was out of warranty. I've been meaning to get away from Apple products, and this seemed like good timing with the Samsungs out. So far the phone has been a great investment!
I especially like the camera on here. It may not be as good as the 5G+ model, but for the price it is a big improvement over what I had before. I also enjoy the ability to record using both front and back cameras at the same time, a nice touch when my wife wants to VLOG!
I also appreciate the integrated fingerprint sensor. Only downside i have experienced is accidentally activating Bixby, but I just haven't looked up how to disable it yet.
Other than that it's a good phone for the price if you do not want to spend more for the top of the line version.
Other than that it's a good phone for the price if you do not want to spend more for the top of the line version.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera is GREAT
on June 9, 2021
Posted by: Gollerhawk
from Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] So far this phone is living up to all expectations
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US