Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Love it!
on June 9, 2021
Posted by: Cindi
from Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] I purchased this phone about 3 weeks ago and I love it! Prior to this I had an S8+ which I loved as well, but this new phone gives me the same great Samsung/Android features with even better quality! It takes amazingly clear photos and videos and has tons of storage space which is great! Super happy with my purchase!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Bad Cellphone Choice
on June 9, 2021
Posted by: Moreniuks
from Utah
Expertise:Intermediate
[This review was collected as part of a promotion.] Sorry, I totally Samsung customer but with this one was terrible experience, because have no idea why you trying to be like Apple
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 16, 2021
Hello Moreniuks, we would definitely like to thank you for sharing your experience. Samsung values your opinion and will use this information to work towards improving our products for all of our customers. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Love my s21
on June 9, 2021
Posted by: Monkeyber
from Mi
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought this after losing my s8. Camera is great. Luv the ease of eveeything
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on June 9, 2021
Posted by: Nic is my name
from Ny
[This review was collected as part of a promotion.] This phone is the best shade of pink. Phone and it's battery runs perfect for a long time leaving no need for the pricier models. The screen, is protected, but they always are, and they usually cracks on me. This screen is still going strong with no cracks or issues. This is hands down my favorite phone yet and I've had many phones. I only stick with Samsung. My only complaint is general, the prices of phone products are getting ridiculous and this phone was no exception.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Sharp phone
on June 9, 2021
Posted by: Steve
from Oregon, IL
Expertise:Intermediate
[This review was collected as part of a promotion.] All that I have owned have been Samsung and this is the best yet.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
No LED notification light
on June 9, 2021
Posted by: Banananut
from Houston Texas
Expertise:Expert
[This review was collected as part of a promotion.] So far it's been good! Not many differences to the s9+ but not getting the plus this time didn't hinder anything plus it fits in my pockets better. The only negative is that there no LED notification like the s9. Miss having it blink so I know I haven't looked at the notification and having them colour coded so I know what app it was. Wishing they'll bring it back in an update. Else all is good.
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on June 9, 2021
Posted by: Okie Biker
from Claremore, Ok
Expertise:Intermediate
[This review was collected as part of a promotion.] Got this phone a month ago. The best phone I've ever had. Battery lasts all day and then some. Very easy to use and has great features. The Camara is awesum. Takes the clearest pictures and video, and is very user friendly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone
on June 9, 2021
Posted by: Tinkerjoy
from Saint Simons Island
[This review was collected as part of a promotion.] I purchased this phone and was in for a big surprise. I love the color, the new features, the clarity of photos, ease of setup, etc. Highly recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US