Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Everything I Wanted in a Cell
on June 9, 2021
Posted by: Common22
from Richmond Virginia
Expertise:Intermediate
[This review was collected as part of a promotion.] I went from S10+ to the S21+ and I'm glad I did it really has everything I wanted and the things I thought I would miss ( headphone jack and expandable memory) I don't. The performance I put up against any other flagship ( IPhone) and still choose the S21. I'm loving this new design camera setup, picture and video quality A1 imho
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 9, 2021
Posted by: KarenD
from Cincinnati, Ohio
[This review was collected as part of a promotion.] Love my Samsung Galaxy S21 5G 128GB!!!!!!!!!!!!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 9, 2021
Posted by: AlmaG
from Winder Georgia
Expertise:Intermediate
[This review was collected as part of a promotion.] Ive had this phone for over one month and i absolutely love it, Im a huge samsung fan and this phone has over the top camera features and quality is amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 9, 2021
Posted by: Myesha
[This review was collected as part of a promotion.] My last samsung was a s9.
I have never been satisfied with phone speakers or cameras.
Speaker is amazing and camera is outstanding
I have never been satisfied with phone speakers or cameras.
Speaker is amazing and camera is outstanding
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best cell phone yet!!
on June 9, 2021
Posted by: Wendy
from Douglas, Mi
Expertise:Intermediate
[This review was collected as part of a promotion.] I was curious when I got the S21 to see if it really would be an improvement. It is. Quick charging, great photos, nice fir in my hands, great audio and strong connection to towers and wifi. I am very glad I have it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S21
on June 9, 2021
Posted by: acrdzhale
from San Marcos, TX
Expertise:Beginner
[This review was collected as part of a promotion.] I bought this about 6 months ago. The picture quality is great and the phone itself is easy to navigate.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Light and fun
on June 9, 2021
Posted by: Whyteplatinum
from Hampton, Georgia
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had my s21 for about a month love it its great so far so good. Only issues I am having is keeping the phone cool for some reason mine gets vary hot!
I would recommend this to a friend!
Features
3
Performance
3
Design
5
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 16, 2021
Hello Whyteplatinum, thank you for bringing this to our attention. I understand what you're going through. For further assistance, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143425416
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143425416
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
4
Works better that older phones with 5g
on June 9, 2021
Posted by: PR1083
from Saint Helena Island, SC
Expertise:Expert
[This review was collected as part of a promotion.] Has overheating issues and short battery life but still out performs older phones with 5G service enabled.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US