Customer reviews from Samsung US
Samsung - Galaxy S21+ 5G 128GB - Phantom Violet (Sprint)
Average customer rating
4.7
(1,223 Reviews)
Rating breakdown 1,223 reviews
5 Stars
984
4 Stars
170
3 Stars
35
2 Stars
24
1 Star
10
95%of customers recommend this product.
(
1,128 out of
1,186)
Customer Reviews for Samsung - Galaxy S21+ 5G 128GB - Phantom Violet (Sprint)
Customer Rating
3
Great product
on June 10, 2021
Posted by: Gryphon
from Fayette, MO
Expertise:Intermediate
[This review was collected as part of a promotion.] Love everything about the phone except the service. Nothing changed except the phone and my service dropped considerably. Difficulty receiving calls and texts at work now.
I would recommend this to a friend!
Features
5
Performance
1
Design
5
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 11, 2021
Hello Gryphon, thank you for bringing this to our attention. I understand what you are going through. Please follow this link (http://www.samsung.com/us/support/troubleshooting/TSG01001598/) to an article that will help you troubleshoot the poor signal. If you are still having issues, we're here to help! Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143406771
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143406771
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Better than I thought
on June 10, 2021
Posted by: Lunacyinc1
from Grand Forks
Expertise:Intermediate
[This review was collected as part of a promotion.] The battery life on this phone is awesome. With my typical heavy use, I only have to charge this phone overnight.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great products and services
on June 10, 2021
Posted by: Cris
from Jackson Michigan
Expertise:Intermediate
[This review was collected as part of a promotion.] I have ALWAYS enjoyed the galaxy line and it just keeps improving!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Still learning
on June 10, 2021
Posted by: Annie
from Lake Charles LA
[This review was collected as part of a promotion.] I bought this a couple months ago. I am still learning many of the features. I love the camera.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Happy with new phone!
on June 10, 2021
Posted by: Pastryprincess21
from Reno, NV
Expertise:Intermediate
[This review was collected as part of a promotion.] My husband and I decided to upgrade during a trade in event. We have always been android people and have used Samsung for the past 10 years or so. Very happy with the new features, camera quality and screen size. There is so much more to list but for me those are the top 3!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it
on June 10, 2021
Posted by: Anonymous
from 110 seymour av newark 07108
Expertise:Expert
[This review was collected as part of a promotion.] I bought this month ago I is really perfect and great to use have the future
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S21+ 5G 128GB
on June 10, 2021
Posted by: Christina
from Tennessee
Expertise:Intermediate
[This review was collected as part of a promotion.] Is so awesome ....great technology and good features....it's really the best phone I've ever had so far.....
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung phone once again
on June 10, 2021
Posted by: N24bball
from Tennessee
[This review was collected as part of a promotion.] So far I've been really please with my new S21+5G. Camera options really help out with work and plenty of storage.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US