Customer reviews from Samsung US
Samsung - Galaxy S21+ 5G 128GB - Phantom Violet (Sprint)
Average customer rating
4.7
(1,223 Reviews)
Rating breakdown 1,223 reviews
5 Stars
984
4 Stars
170
3 Stars
35
2 Stars
24
1 Star
10
95%of customers recommend this product.
(
1,128 out of
1,186)
Customer Reviews for Samsung - Galaxy S21+ 5G 128GB - Phantom Violet (Sprint)
Customer Rating
2
Change it back!
on June 8, 2021
Posted by: KD Gong
from Dallas TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I'm NOT a fan of the new phones. The biometric NEVER works, unlike my old phone that swiped in the back and gave me zero issues. The lack of SD card is a sham. They couldn't even transfer all my files to the "new" phone because there wasn't enough storage! The screen is AWFUL, forget trying to look at it in sunlight. You can't see anything! Really?! Y'all can't figure out how to make it readable in bright sunlight? The battery is also crap because you have to constantly turn up brightness to try to read it. The ONLY positive is the decent camera and the Android operating system. If it wasn't one of the few androids, I wouldn't have bought it!
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 1, 2021
Hello KD Gong, thanks for reaching out. If I were in your position, I would be upset too. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143483981
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143483981
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Pocket Computer with a Phone in it!!
on June 8, 2021
Posted by: BobFord
from Omaha, ANE
[This review was collected as part of a promotion.] I use this device for everything: Text, email, Zoom, Camera (still and video), Music Player, Calendar, Maps, Audio Books, Spider Solitaire (While wife is shopping), News, Guitar Tuner, Voice and Music Recorder, Barcode Reader, OH YEAH!! AND A PHONE!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features compared to my old S10+
on June 8, 2021
Posted by: Diego_G89
from Wilmington, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I alway loved samsung phones especially the galaxy series. I have been a galaxy fan since my first phone which was a galaxy S5. I upgraded to the 21+ from an S10+
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
good camera
on June 8, 2021
Posted by: Hotdog
from Burlington NJ
Expertise:Intermediate
[This review was collected as part of a promotion.] I enjoy this phone very much. Battery lasts all day and i play games alot Lol
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best yet!
on June 8, 2021
Posted by: Arthur
from Union Hall VA
Expertise:Intermediate
[This review was collected as part of a promotion.] I have owned numerus galaxy phone over the previous years, and to date this is by far a superior offering. The graphics are outstanding, but the operating speed is fantastic.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
fast, good quality
on June 8, 2021
Posted by: Super Felton
from Chino, CA
[This review was collected as part of a promotion.] I bought my galaxy phone 2 months ago,good battery life, perfect sound quality and also amazing running without any lags or stop
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on June 8, 2021
Posted by: MarvelNerd25
from Nashville Tennessee
Expertise:Expert
[This review was collected as part of a promotion.] Got my new phone in February and got my sister a new galaxy s21 and we both absolutely love them. Way better and faster than any other phones we've had in the past.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera
on June 8, 2021
Posted by: luigi
from NC
Expertise:Intermediate
[This review was collected as part of a promotion.] I love how it’s take good pictures. Everything is the same the display and functions but the camera quality is better than the oldest version
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US