Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,058 Reviews)
Rating breakdown 4,058 reviews
5 Stars
3,399
4 Stars
520
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,803 out of
3,917)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
5
Super quick, responsive phone with Best Camera!
on June 8, 2021
Posted by: AJofKS
from Kansas City, KS
Expertise:Intermediate
[This review was collected as part of a promotion.] I have been using my S21 Ultra 5G for 2+ months now and love it. Best phone I've ever used. It will do everything I want it to. Takes the best pictures (see attached). The new Zoom features are amazing.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Features Plus
on June 8, 2021
Posted by: Mlou
from Lancaster, SC
[This review was collected as part of a promotion.] I love this phone. I really like the pen. The pens Design is spot on. The camera is awesome!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 8, 2021
Posted by: Fordcoon
from Dallas TX
Expertise:Intermediate
[This review was collected as part of a promotion.] Upgraded from the S10 plus to the Galaxy S21 ultra and I haven't been more happy in a phone upgrade in my life
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Camera is amazing!
on June 8, 2021
Posted by: Steelgirl1221
from Crestline, Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] I am really happy with my phone.
The screen is nice and big and makes watching Netflix away from home bearable. Games are decent sized and clear, too.
The only real problem is that there is no headphone jack so wireless headphones are a must have!
The screen is nice and big and makes watching Netflix away from home bearable. Games are decent sized and clear, too.
The only real problem is that there is no headphone jack so wireless headphones are a must have!
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S21 Ultra 5G
on June 8, 2021
Posted by: Tony
Expertise:Expert
[This review was collected as part of a promotion.] I finally upgraded from my Samsung Galaxy S8+ to the S1 Ultra 5G and have been disappointed with the experience
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 30, 2021
Hello Tony, we apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and beautiful
on June 8, 2021
Posted by: ajmoyer90
from Nebraska
Expertise:Expert
[This review was collected as part of a promotion.] I've had my S21 Ultra 5G for about 3 months now and it's proved itself a great device. Fast, beautiful screen, and an impressive camera. I upgraded from a Note 8, so I miss my always handy S Pen but it is a big enough improvement in terms of raw CPU power and RAM availability that I still couldn't be happier.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Been looking and Found what I needed
on June 8, 2021
Posted by: ttwalk
from Pittsburg, ca
Expertise:Beginner
[This review was collected as part of a promotion.] I purchased this months ago and love it and would buy again if I need a new one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Coming from a Note 20
on June 8, 2021
Posted by: Ziggythebull
from Alvin, Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] Coming from a Note 20, the S21 feels like I down graded. But the S21 had better camera protection because the the Note 21 Camera is all glass and the S21 is protected by a plastic cover.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 30, 2021
Hello Ziggythebull, we would definitely like to thank you for sharing your experience. Samsung values your opinion and will use this information to work towards improving our products for all of our customers. ^Elizabeth
Written by a customer while visiting Samsung US