Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,058 Reviews)
Rating breakdown 4,058 reviews
5 Stars
3,399
4 Stars
520
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,803 out of
3,917)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
5
A true upgrade
on June 22, 2021
Posted by: Joe20
from Orlando
Expertise:Intermediate
The screen is amazing along with the refresh rate. Love the new features added as well!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful phone with great battery
on June 24, 2021
Posted by: Luna3117
from Flint, Mi
Expertise:Expert
[This review was collected as part of a promotion.] I love this phone I am a heavy user and the battery lasts all day. The phone is the best phone I have ever used. The screen is bright and love using the phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on June 8, 2021
Posted by: bballjer
from West Chicago, IL
Expertise:Intermediate
[This review was collected as part of a promotion.] Great display. Very fast. Nice feel to it. Multiple cameras.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Great battery life, amazing camera
on June 8, 2021
Posted by: MBS21happy
from Lynchburg, Virginia
Expertise:Intermediate
[This review was collected as part of a promotion.] I replaced a Galaxy S9 with a new, unlocked S21 ultra several weeks ago. We were concerned about the price, of course but not so much after we were able to take some amazing pictures with the camera. E.g. (a) taking 30X zoom pictures of a doe at 60 yards or so in the late dawn cleaning her two newly born fawns in a meadow and encouraging both to trust their legs, (b) using the night mode to capture some beautiful landscapes under moonlight partially muted by scattered clouds, and (c) great to-the-individual-hair-and-whisker of our 2-year-old cat at night with no ambient light other than the television. If I capture a close-up of a butterfly or a landscape at no zoom, i can zoom in on the photograph and see unpixelated images that amaze anyone to whom I show them.
As a bonus, its battery life far surpasses the battery life of my older S9. That makes me more comfortable taking it with me on long hikes.
As a bonus, its battery life far surpasses the battery life of my older S9. That makes me more comfortable taking it with me on long hikes.
I would recommend this to a friend!
Features
5
Performance
2
Design
5
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 17, 2021
Hello MBS21happy, we are thrilled to know you're getting great use out of all the wonderful features this phone has to offer. Thank you for picking Samsung! ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
2
camera
on June 11, 2021
Posted by: caloquique
from florida
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought it 5 months ago and I am not happy at all with it
No, I would not recommend this to a friend.
Performance
2
Design
4
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 11, 2021
Hello caloquique, thank you for reaching out! We are sorry to hear of your experience with this phone. We understand how it can feel when expectations don't quite meet. We would love the opportunity to look into this matter further for you. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143405415
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143405415
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
No complaints here.
on June 22, 2021
Posted by: Jason K
from Baltimore, MD
Expertise:Intermediate
[This review was collected as part of a promotion.] Been using this phone for 2 months now. Happy with it so far. Good speed, camera and battery life. It was worthwhile upgrade from beloved Note 9.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful upgrade!!
on June 25, 2021
Posted by: Melz
from Dayton, Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had the Samsung S21 Ultra a couple months now. Best up grade ever. The phones camera features are amazing. I was even able to do multiple videos to make a 5 minute movie for sociology class final project. I was amazed how it made my life easier. The battery lasts all day of my 12 hour shift. When I clock out from work, my phone battery has only dropped to 75%. I love that as I have a distance to drive home and feel safe with a phone that the battery lasts.
The speed is great too.
The speed is great too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone!!!
on June 29, 2021
Posted by: GarBear
from Gridley, CA
Expertise:Intermediate
Switched to this phone after the LG Velvet failed all my expectations. Love everything about this phone. Beyond happy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US