Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,057 Reviews)
Rating breakdown 4,057 reviews
5 Stars
3,399
4 Stars
519
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,802 out of
3,916)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
4
Great phone with amazing features!
on September 22, 2021
Posted by: TinksyRN
from Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] I received my phone about 2 weeks ago, upgraded from a Note 10+. The phone looks sleek, and your fingers feel like they just glide easily over the screen. I have a few pros/cons compared to my previous phone, but this phone is still amazing.
Pros:
- This screen is much brighter and has more vibrant colors, everything looks great when watching videos or looking at pictures.
- The camera is amazing and takes stunning photos, there are many tools to use that I am still figuring out.
- The speed is great. Very similar or slightly better than my Note 10+. Apps load and run smoothly. There is 1 exception, some of my games (mainly pokemon Go, Wizards unite etc.) tend to freeze up or load slower and I have to close and restart.
- The speakers are amazingly loud and clear.
- The battery is about the same as my previous, charges fast, but if running games or multiple apps drains pretty quickly.
- This screen is much brighter and has more vibrant colors, everything looks great when watching videos or looking at pictures.
- The camera is amazing and takes stunning photos, there are many tools to use that I am still figuring out.
- The speed is great. Very similar or slightly better than my Note 10+. Apps load and run smoothly. There is 1 exception, some of my games (mainly pokemon Go, Wizards unite etc.) tend to freeze up or load slower and I have to close and restart.
- The speakers are amazingly loud and clear.
- The battery is about the same as my previous, charges fast, but if running games or multiple apps drains pretty quickly.
Cons:
- Major con for me is the lack of an SD card slot. All through the years I have ported my SD card from galaxy to galaxy containing all my pictures/documents. So I had to weed through my pictures to keep on this phone and ensure all my others got backed up onto a hard drive.
- The lack of an adapter. I had to order it separately and it still has yet to ship.
- Major Con right now: Bluetooth for calls in my truck is lacking/bugged. I cannot maintain a call through Bluetooth on my truck or anyone else's. It will disconnect/drop the call after about 30 seconds. The controls on my truck will not operate to answer or hang up, I have to pick up my phone to do this, as well as switch to handset to finish a call. This is a big issue as by law we have to be hands-free in our vehicles. Hoping samsung comes up with a resolution for this soon.
- Minor Con, the 512G version only comes in black, I'd be nice to have the option for a silver or blue like the other versions.
- Major con for me is the lack of an SD card slot. All through the years I have ported my SD card from galaxy to galaxy containing all my pictures/documents. So I had to weed through my pictures to keep on this phone and ensure all my others got backed up onto a hard drive.
- The lack of an adapter. I had to order it separately and it still has yet to ship.
- Major Con right now: Bluetooth for calls in my truck is lacking/bugged. I cannot maintain a call through Bluetooth on my truck or anyone else's. It will disconnect/drop the call after about 30 seconds. The controls on my truck will not operate to answer or hang up, I have to pick up my phone to do this, as well as switch to handset to finish a call. This is a big issue as by law we have to be hands-free in our vehicles. Hoping samsung comes up with a resolution for this soon.
- Minor Con, the 512G version only comes in black, I'd be nice to have the option for a silver or blue like the other versions.
All in all I recommend the Ultra version if you're looking to upgrade.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and great camera
on September 22, 2021
Posted by: PRTorr
from Delaware
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this 6 months ago and it has exceeded my expectations.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy s21 Ultra
on September 22, 2021
Posted by: dterry2014
from Rogersville, AL
Expertise:Expert
[This review was collected as part of a promotion.] I brought this 6-7 months ago and I still love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall greatness
on September 22, 2021
Posted by: Majel
from Toccoa, GA
[This review was collected as part of a promotion.] I bought this around a week ago and it's been amazing, I had a LG before this that almost never wanted to work. This phone immediately worked and did so great, no lag games run great, apps switch fast, battery last almost all day... great phone overall
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Super fast and great cameras
on September 22, 2021
Posted by: JoshuaS
from Angola, Indiana
[This review was collected as part of a promotion.] This phone is amazing. The dex feature works great. The camera quality is absolutely perfect and I've just started exploring features.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better battery than expected!
on September 22, 2021
Posted by: Deathtoal
Expertise:Expert
[This review was collected as part of a promotion.] I've had this phone since January and still love it. The battery is better than expected while still enjoying a higher refresh rate and quality display. It'll probably be the first phone I keep for longer than a year in probably a decade.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best yet
on September 21, 2021
Posted by: inVINCEible
from Northwest FL
Expertise:Expert
[This review was collected as part of a promotion.] I have had this phone since shortly after launch. I have owned multiple Samsung devices before this one and have always been a little underwhelmed. That is absolutely not the case with S21 Ultra 5G. I am fully impressed with the battery life, the ability to run multiple heavy apps at a time without lag, and both the screen and camera are beyond impressive.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love this phone.
on September 21, 2021
Posted by: Bdaniels6
from Michigan
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had the S21 ultra since it came out. I've actually had every Samsung galaxy phone for the last 6 years, and they finally got it right.
It's beautiful, the UI is easy to navigate and Bixby is even a little better... just a little.
It's beautiful, the UI is easy to navigate and Bixby is even a little better... just a little.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US