Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,057 Reviews)
Rating breakdown 4,057 reviews
5 Stars
3,399
4 Stars
519
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,802 out of
3,916)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
3
Disappointed
on April 25, 2021
Posted by: Daniel
from St. Petersburg, Fl
Expertise:Intermediate
I just bought this phone, I was so excited and always been so happy with Samsung products, sadly this time I feel disappointed, I open the box and I notice doesn't come with headphones anymore, and the worst part of this, doesn't come with the charger cube, only comes with the cable.....how I will charge my phone then? I think for the cost we're paying for the phone at least you should include the equipment we need to make work properly you products.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, May 5, 2021
Hello Daniel, we would like to thank you for providing this detailed feedback. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Elizabeth
Written by a customer while visiting Samsung US
