Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,057 Reviews)
Rating breakdown 4,057 reviews
5 Stars
3,399
4 Stars
519
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,802 out of
3,916)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
5
Great screen
on June 8, 2021
Posted by: Doza_177
from Huntsville Alabama
Expertise:Intermediate
[This review was collected as part of a promotion.] I recently switched from iPhone and I do not regret my decision. The screen is what caught my intention and it has lived up to the expectations that I had and overall a great phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Better display/camera, but downgrade of everything
on June 8, 2021
Posted by: Omega
from New York, NY
Expertise:Expert
[This review was collected as part of a promotion.] Screen is great, camera is amazing. Love the zoom capabilities. Battery life is okay. But the lack of simple features like a SD card or headphone jack makes this device very unusual. Fingerprint scanner is worse than the previous phones with the scanner on the back. The button placements on the side are strange. It is also heavy! You pay so much money for lack of basic features.
No, I would not recommend this to a friend.
Features
1
Performance
4
Design
2
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 6, 2021
Hello Omega, thank you for the feedback. What you're saying makes a lot of sense to me. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143494372
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143494372
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
All you need in a phone plus more!
on June 8, 2021
Posted by: Max0
from Chicago, IL
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phone now since it was released and the performance power is incomporable. The display is beautiful and the camera is outstanding. Strongly recommend this to everyone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 8, 2021
Posted by: Ice Man
from Hackensack NJ
Expertise:Intermediate
[This review was collected as part of a promotion.] I brought this phone about 2 months ago to replace an older Samsung phone. I will never switch to different brand phone
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features and user friendly!
on June 8, 2021
Posted by: SCOTTEE
from Celebration FL
Expertise:Expert
[This review was collected as part of a promotion.] Better than Apple!! Nothing else to say...........
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Flagship Smartphone
on June 8, 2021
Posted by: Frankie
from Los Angeles
Expertise:Expert
[This review was collected as part of a promotion.] If you are a multi-tasker and need speed, this is your phone. If you are a selfie fanatic, this is your phone. If you like to take pictures that look vibrant and you require superior zoom capabilities, then this is your phone. Great overall and easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing flagship
on June 8, 2021
Posted by: Mjb5
from Northern Virginia
Expertise:Expert
[This review was collected as part of a promotion.] I switched from the base galaxy phone to this and it is amazing. Really fast with good battery life. The camera is the best I've ever seen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Fast
on June 8, 2021
Posted by: Jason
from San Antonio
Expertise:Expert
[This review was collected as part of a promotion.] Best phone ever! Battery is awesome! Just wish it had an S-Pen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US