Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,058 Reviews)
Rating breakdown 4,058 reviews
5 Stars
3,399
4 Stars
520
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,803 out of
3,917)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
5
Best cell phone I have owned, bar none!!!
on December 15, 2022
Posted by: DISABLEDCOMBATVET
from Clifton Tx. 76634
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone about a year and a half ago and have to say that this phone, (S21 Ultra), is so technically advanced that it even blows the latest iPhones out of the water..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Android 13 S21 Ultra
on December 15, 2022
Posted by: MohammedAliJr Oluwake
from Kenya , Africa
Expertise:Expert
[This review was collected as part of a promotion.] 08/30/21 I'm really enjoying the new updates hope there's more in the near future for the S21 don't sweep it under the carpet it's a powerful device
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone very strong
on December 16, 2022
Posted by: Goku
from Pennyslvania
Expertise:Intermediate
[This review was collected as part of a promotion.] Dropped this thing twice from atleast 15 feet high never cracked. Still runs as smooth from the first day I bought it runs every game good. Phone last good 24hrs from full charge. If your not using it alot last up to like 48 hrs
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love all the features it comes with!
on December 16, 2022
Posted by: Storm Coetzer
from Jupiter, Florida
Expertise:Expert
[This review was collected as part of a promotion.] Bought this 2 years ago and still using it... love everything about it however with the first update my 1x zoom became blurry but otherwise great phone and great quality and features!!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera zoom
on December 17, 2022
Posted by: TO1020
from TX
[This review was collected as part of a promotion.] I bought this a year ago and I still love it. Camera zoom can take cool pictures of the moon
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on December 18, 2022
Posted by: Rynecoop
from Milwaukee, WI
Expertise:Expert
[This review was collected as part of a promotion.] My S21 ultra is the best phone I have ever owned. It is blazing fast, great battery life, and the camera is far superior to anything on the market today. It blows my wife new iPhone out of the water in literally every category under real life performance testing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good features, lacks stability
on December 18, 2022
Posted by: Chelbel44
from Cleveland, OH
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phone for almost 2 years. I has some great features and the camera is amazing, but it frequently shuts down and freezes.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
1
Response from Samsung USBy Bethany, Social Commerce, December 20, 2022
Hi Chelbel44,
We appreciate you taking the time to review the Samsung Galaxy S21 Ultra 5G. We value your feedback as we strive to innovate and improve on the design and functionality of our products. We're thrilled you are enjoying the camera and features of your device! I've attached a few links that should help with your phone freezing and shutting off. Please reach out to Samsung Support, also below for any further assistance. Thank you for being a valued customer. -Bethany
Samsung phone freezes and crashes
Samsung phone unexpectedly powers off
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S21 Ultra 5G. We value your feedback as we strive to innovate and improve on the design and functionality of our products. We're thrilled you are enjoying the camera and features of your device! I've attached a few links that should help with your phone freezing and shutting off. Please reach out to Samsung Support, also below for any further assistance. Thank you for being a valued customer. -Bethany
Samsung phone freezes and crashes
Samsung phone unexpectedly powers off
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 18, 2022
Posted by: Legber
from Houston, TX
[This review was collected as part of a promotion.] I bought the phone yesterday 12/18/22. The phone has been flying since. Camera is awesome! The macro mode is so 😎 cool! Definitely recommend this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US