Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,057 Reviews)
Rating breakdown 4,057 reviews
5 Stars
3,399
4 Stars
519
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,802 out of
3,916)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
5
Galaxy S21 Ultra
on June 8, 2021
Posted by: med21
from San Gabriel, CA
Expertise:Expert
[This review was collected as part of a promotion.] I am enjoying my phone and it's new features.
I have been waiting for over three years to upgrade my old Samsung S8+ to something that would be better than other phones. Best choice overall.
I have been waiting for over three years to upgrade my old Samsung S8+ to something that would be better than other phones. Best choice overall.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Other phones are like rotary dials in comparison
on June 8, 2021
Posted by: Hugesummers
from Mechanicsburg, PA
Expertise:Expert
[This review was collected as part of a promotion.] My Galaxy S21 brought me the 21st century advancement that we were promised by the old-time sci-fi writers and futurists. The camera is unbelievable and the processing power is fantastic. I can use spreadsheets, download big files, participate in my video teleconferences, and read PDFs as easy as I do on my laptop. I love this phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super great camera!
on June 8, 2021
Posted by: Lonewolf0756
from Harrah, OK.
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought this phone back at the end of January early February and it is awesome with the features etc. The camera with the 108mp and 100 percent zoom are just awesome.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love it
on June 8, 2021
Posted by: Cin03
from San diego
Expertise:Intermediate
[This review was collected as part of a promotion.] Can do so much with it. Just miss my SIM card pics
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 8, 2021
Posted by: TDeaf
from Southaven, MS
Expertise:Intermediate
[This review was collected as part of a promotion.] Had for several months now and am glad I upgraded.
The new portrait camera takes great pictures.
The new portrait camera takes great pictures.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic device.
on June 8, 2021
Posted by: Veles
from Bronx, New York
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought it when it came out and havent had any issues since. Ive had Samsung for years and even ventured into the other brands. Nothing tops Samsung currently and hasnt for a while now. Snappy, smooth, and has everything i have ever wanted. Hoping it continues to be the innovative brand we've come to love.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's awesome.
on June 8, 2021
Posted by: Ankita
from Arizona
Expertise:Expert
[This review was collected as part of a promotion.] It's been 3 months since I got this phone. It's very durable also bcz I've dropped so many times and it's always perfectly fine. The camera is superb. I've clicked so many awesome pictures without having dslr or something. Overall it's amazing and the battery life is also great!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Features and Specs are great but...
on June 8, 2021
Posted by: JustOneMan
from Princeton, TX
Expertise:Expert
[This review was collected as part of a promotion.] The hardware and software are buggy. So I received this as a gift the month it was released. Out of the box there was a bug with the mini or pop up player. The phone would freeze or shake and you couldn't move the player or resize only close. They pushed out some updates and it went away then came back for a bit then gone with the next update. Currently the speaker at the top of the phone is barely working and sometime it switches off altogether to the other speakers. Phone has never been in water and I've had it in an otterbox folio since purchase. The little space for the mic and speaker can get small debris stuck in that comes out over time but is annoying. So like I said the features and specs are great but hardware needs some slight improvements.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 2, 2021
Hello JustOneMan, thank you for the feedback. I hear what you're saying. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001255/) to an article that will help you troubleshoot the speaker. ^Elizabeth
Written by a customer while visiting Samsung US