Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,057 Reviews)
Rating breakdown 4,057 reviews
5 Stars
3,399
4 Stars
519
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,802 out of
3,916)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
5
Beautiful build.
on September 28, 2021
Posted by: Teddy
from St. Louis
Expertise:Expert
[This review was collected as part of a promotion.] Never been drawn to a handset like I am to this phone. Perfect size, beautiful display and just the right weight. The matte black finish is just right. Beautiful phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features and exceptional camera
on September 28, 2021
Posted by: Deepu
from MD
Expertise:Expert
[This review was collected as part of a promotion.] I have been using this phone for last 8 months or so and don't have anything to complain about it. Exceptional camera, ultra fast and snappy UI. Everything about the phone is perfect and it's so fun to use. I have never seen battery life this good on any phone. Highly recommend it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on September 28, 2021
Posted by: Ninja28
from Riverside, CA
Expertise:Expert
[This review was collected as part of a promotion.] This is the best phone Samsung has made.. I loved my note models and didn't want to give up my s pen.. I'm so happy this one finally supports it. The camera is freaking amazing.. fast, great screen.. just love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Extremely fast
on September 27, 2021
Posted by: Danjag
from California
Expertise:Intermediate
[This review was collected as part of a promotion.] I switched over from an iPhone 12 about 2 months ago and it's been so worth it so far. Loving the samsung dex feature.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
great camera, great features.
on September 27, 2021
Posted by: beercan
Expertise:Expert
[This review was collected as part of a promotion.] Overall it's a great phone. Hard to find any faults.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Sound Quality Horrible
on September 27, 2021
Posted by: Kaplando
from Savannah, Georgia
Expertise:Intermediate
[This review was collected as part of a promotion.] My phone, both speaker and close to ear, has horrible sound. It sounds like the output is vibrating of the glass backside, so it has a lot if interference.
The Bluetooth, via buds/earphones, is fine.
I miss my Galaxy 10+
I have tried adjusting sound (and adaptive) to no good conclusion.
The Galaxy S-Pen that I purchased with the phone stopped working after 3 weeks. Not sure if phone or S-Pen issue.
Otherwise, I like the phone's processing ability and the camera. The keyword being PHONE. I cannot hear callers without asking them to repeat themselves over and over again, which leads to a great deal of frustration for both of us.
@Samsung, if you have any suggestions or recommendations, I would greatly appreciate it. I am a longterm and loyal Samsung customer for over 20 years and even purchased the Classic 4 watch and Ear Buds2.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but????
on September 27, 2021
Posted by: Melvis Freshly
from Houston Texas
Expertise:Expert
[This review was collected as part of a promotion.] I've had this device for a few months now and I almost love it. It's snappy with a great camera and good battery life. But for the price no expandable storage, no charger plus it get pretty warm. You would think after all these generations overheating issues wouldn't exist, but at least they aren't exploding .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth, fluid, and fast experience
on September 27, 2021
Posted by: Sammyboy
from Latrobe, PA
Expertise:Expert
[This review was collected as part of a promotion.] I bought it 2 weeks ago. So far Im enjoying it a lot. Great display. So bright that it can be used outside. Perfect photos, very versatile. I love it and its just like the ultimate phone experience you'll ever get
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US