Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,057 Reviews)
Rating breakdown 4,057 reviews
5 Stars
3,399
4 Stars
519
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,802 out of
3,916)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
1
Poor and Paltry Storage
on September 29, 2021
Posted by: Callibray
from NC
Expertise:Intermediate
I bought this phone weeks ago based on the misleading information that the memory was expandable. Only to find out that you have to attach an external drive. An external hard drive is a peripheral device and not something to be considered as expanding the main device. It should be described it as "expandable up to XGB with external peripheral device". As a result, you cannot store a large library of mp3s Most music players wont recognize external peripheral files. If you need memory and the luxury of an internal sd card, this is NOT the phone for you. Unfortunately, Samsung seems steadfast to force mp3 users to go back to their mp3 players. -Not to mention those who like to hold gigs of photos and videos.
Two thumbs down.
Two thumbs down.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
Great idea, not so great execution
on September 29, 2021
Posted by: SecAdmin84
from Shamokin, pa
Expertise:Expert
[This review was collected as part of a promotion.] I've had this phone for about 2 weeks now and I'm disappointed that I didn't get a charging block, or anything else that Im used to a flagship phone coming with. No earbuds (phone doesn't have a headphone jack), no spot to store my s pen (what's the point in using it if I have to find a way to store it to keep it with me?,
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
This is the Ultra!
on September 29, 2021
Posted by: Dubs4ggt
from Tyler Texas
Expertise:Expert
I have. Been using the s20+ for over a year now and it is a good device. Then a month ago I had to see what the S21 Ultra was all about. For one I love the size of the display and everything else about the display! It is the best display ever on an android or any other Ibrand phone. I ALSO love using an S Pen I have never had a Note device but have owned a Galaxy tab S4 and I am writing this review on a Tab S7 so I have had experience with SPens . The S Pen that I bought designed for the S21 ultra is flawless! It also really takes this phone to the next level. When you take the great camera, overall speed, battery life, display, sound , quality materials and now the One UI 4 with Android 12 Beta, this is still the only Ultra smartphone in 2021. Oh the fingerprint sensor is also immediate when you touch it, and works every time, even wearing a mask! Sorry had to say it! They don't get better than this!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galactic
on September 28, 2021
Posted by: Tpeezy
from Atlanta
Expertise:Expert
[This review was collected as part of a promotion.] I had a galaxy phone is the 3 and I havnt looked back
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 28, 2021
Posted by: Gcbrown
from Phoenix, az
Expertise:Intermediate
[This review was collected as part of a promotion.] Phone is fast for games. It works great for multi tasking
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S21 ultra 5g camera still better than iPhone 13 pr
on September 28, 2021
Posted by: JaredW
from New York, NY
Expertise:Expert
[This review was collected as part of a promotion.] I have an S21 Ultra 5G for work and just upgraded my iPhone 12 pro to iPhone 13 pro. Whenever I need to take a really good picture the S21 still blows me away in terms of crispness and quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost There!!
on September 28, 2021
Posted by: Livinumb
from Avondale, CO
Expertise:Intermediate
[This review was collected as part of a promotion.] My S21 Ultra has not let me down the camera is amazing plus the 100x zoom is awesome to take some really cool photos of the moon!!! I play games on it a lot and it don't skip a beat, the screen is amazing and I love the refresh rate! If you want a good solid phone than the S21 Ultra is for you
Pros: great camera! Not even my iPhone 12pro Max can take such cool pics of the moon
- Great screen
- Camera pro features like pro camera, portrait camera mode and directors view
- Battery Life plus fast recharge
- Awesome features
- Great screen
- Camera pro features like pro camera, portrait camera mode and directors view
- Battery Life plus fast recharge
- Awesome features
Cons: Camera heats up phone
Over all I love my S21 Ultra I just ordered the Z Flip 3 so pretty exited to review that next!!
Written by a customer while visiting Samsung US
Customer Rating
5
Best galaxy
on September 28, 2021
Posted by: Rootuser14
from State college pa
Expertise:Expert
[This review was collected as part of a promotion.] Bought this a few months ago and am loving it. Love the s pen feature
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US