Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,058 Reviews)
Rating breakdown 4,058 reviews
5 Stars
3,399
4 Stars
520
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,803 out of
3,917)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
5
Samsung Galaxy s21 Ultra
on September 22, 2021
Posted by: dterry2014
from Rogersville, AL
Expertise:Expert
[This review was collected as part of a promotion.] I brought this 6-7 months ago and I still love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and great camera
on September 22, 2021
Posted by: PRTorr
from Delaware
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this 6 months ago and it has exceeded my expectations.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with amazing features!
on September 22, 2021
Posted by: TinksyRN
from Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] I received my phone about 2 weeks ago, upgraded from a Note 10+. The phone looks sleek, and your fingers feel like they just glide easily over the screen. I have a few pros/cons compared to my previous phone, but this phone is still amazing.
Pros:
- This screen is much brighter and has more vibrant colors, everything looks great when watching videos or looking at pictures.
- The camera is amazing and takes stunning photos, there are many tools to use that I am still figuring out.
- The speed is great. Very similar or slightly better than my Note 10+. Apps load and run smoothly. There is 1 exception, some of my games (mainly pokemon Go, Wizards unite etc.) tend to freeze up or load slower and I have to close and restart.
- The speakers are amazingly loud and clear.
- The battery is about the same as my previous, charges fast, but if running games or multiple apps drains pretty quickly.
- This screen is much brighter and has more vibrant colors, everything looks great when watching videos or looking at pictures.
- The camera is amazing and takes stunning photos, there are many tools to use that I am still figuring out.
- The speed is great. Very similar or slightly better than my Note 10+. Apps load and run smoothly. There is 1 exception, some of my games (mainly pokemon Go, Wizards unite etc.) tend to freeze up or load slower and I have to close and restart.
- The speakers are amazingly loud and clear.
- The battery is about the same as my previous, charges fast, but if running games or multiple apps drains pretty quickly.
Cons:
- Major con for me is the lack of an SD card slot. All through the years I have ported my SD card from galaxy to galaxy containing all my pictures/documents. So I had to weed through my pictures to keep on this phone and ensure all my others got backed up onto a hard drive.
- The lack of an adapter. I had to order it separately and it still has yet to ship.
- Major Con right now: Bluetooth for calls in my truck is lacking/bugged. I cannot maintain a call through Bluetooth on my truck or anyone else's. It will disconnect/drop the call after about 30 seconds. The controls on my truck will not operate to answer or hang up, I have to pick up my phone to do this, as well as switch to handset to finish a call. This is a big issue as by law we have to be hands-free in our vehicles. Hoping samsung comes up with a resolution for this soon.
- Minor Con, the 512G version only comes in black, I'd be nice to have the option for a silver or blue like the other versions.
- Major con for me is the lack of an SD card slot. All through the years I have ported my SD card from galaxy to galaxy containing all my pictures/documents. So I had to weed through my pictures to keep on this phone and ensure all my others got backed up onto a hard drive.
- The lack of an adapter. I had to order it separately and it still has yet to ship.
- Major Con right now: Bluetooth for calls in my truck is lacking/bugged. I cannot maintain a call through Bluetooth on my truck or anyone else's. It will disconnect/drop the call after about 30 seconds. The controls on my truck will not operate to answer or hang up, I have to pick up my phone to do this, as well as switch to handset to finish a call. This is a big issue as by law we have to be hands-free in our vehicles. Hoping samsung comes up with a resolution for this soon.
- Minor Con, the 512G version only comes in black, I'd be nice to have the option for a silver or blue like the other versions.
All in all I recommend the Ultra version if you're looking to upgrade.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing battery life
on September 22, 2021
Posted by: Backroadsfox
from Bremerton Washington
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phone since it came out. I use it everyday almost all day and the battery lasts I've been able to go a day with out charging you could go 3 if your use it less but the battery is amazing
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great overall combination of a device!
on September 22, 2021
Posted by: Juntheking
from Detroit Michigan
Expertise:Intermediate
[This review was collected as part of a promotion.] I have this s21 ultra since may, before I had use s10 plus. Overall the experience has been great, camera is excellent, brightness looks fantastic even under the sun, and most importantly, the battery is amazing, over heavy task or light days. For the size, initially, I kinda struggle to hold it tight, and the weight kinda bothers me, but overtime. I guess it just work out now, and I have been very happy since the. Been using samsung for about 5 years or so, from s8 to s10, now s21, hope you guys will keep up the good work, and the consistency in your product, thank you!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S21 ultra 5G phone
on September 22, 2021
Posted by: Jojo93lee
from Centuria, WI
Expertise:Beginner
[This review was collected as part of a promotion.] Love my phone and I probably will be staying in the Samsung Galaxy from now on. Great phone works great guys. Nothing about it is bad great work!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone and great features!
on September 22, 2021
Posted by: cherry
from Monroe, NY
[This review was collected as part of a promotion.] I bought this phone and i absolutely fell in love with it! Such an amazing display!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Camera
on September 22, 2021
Posted by: PrincessofGreen
from Greer, SC
Expertise:Expert
[This review was collected as part of a promotion.] My husband bought my S21 Ultra with 5G for my birthday about a month ago. It works extremely well and the camera is phenomenal. Especially when it comes to the night sky
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US