Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,058 Reviews)
Rating breakdown 4,058 reviews
5 Stars
3,399
4 Stars
520
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,803 out of
3,917)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
5
Fantastic camera
on June 8, 2021
Posted by: Levorm
from Desert Hot Springs
[This review was collected as part of a promotion.] It has been a couple of years since owning a galaxy phone. The new S21 ultra is a great phone that is easy to use and full of features. My favorite is the fantastic camera. It's above and beyond anything I've had before.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 8, 2021
Posted by: Gatorbaitgolf
from Maryland
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phone for close to a year and never had an issue.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with an awesome camera
on June 8, 2021
Posted by: Steel
from Kentucky
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had the S21 5G Ultra for about 3 months. The phone is fast. The screen is crystal clear. The battery lasts all day with plenty of power to spare. But the camera is incredible. 8K video looks like it has ray tracing. Only complaint would be lack of an ability to add a memory stick but that's what the cloud is for and I just need to get over it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great features but crashes too much
on June 8, 2021
Posted by: Amy1978
from Lexington NC
Expertise:Expert
[This review was collected as part of a promotion.] Baught approx 3 months ago and it crashes at least 3 times a day it's q great phone just wish it wouldn't crash
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
5
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 2, 2021
Hello Amy1978, thanks for reaching out. I know how difficult this can be. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001416/) to an article that will help you troubleshoot the crashes. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
The best smartphone so far
on June 8, 2021
Posted by: Terry
from Overland park ks
[This review was collected as part of a promotion.] It's done everything I've done thought and more
The camera is great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 8, 2021
Posted by: Bulletb
from Cocoa, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I have the S21 Ultra and I am very happy with it. Great battery life, cameras and it is very fast. I would recommend it to my friends.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy yet!
on June 8, 2021
Posted by: StarkRavingDad
from Orlando, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] Traded in my S9+ for an S21 Ultra. Great phone, love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera and battery life!
on June 8, 2021
Posted by: Todd
from Lathrop, CA
Expertise:Expert
[This review was collected as part of a promotion.] The camera and display is very good and both high resolution, macro and zoom photos. The battery life lasts all day as a power user and it is lightning fast!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US