Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,057 Reviews)
Rating breakdown 4,057 reviews
5 Stars
3,399
4 Stars
519
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,802 out of
3,916)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
5
Great phone
on June 8, 2021
Posted by: Adry
from New Jersey
Expertise:Intermediate
[This review was collected as part of a promotion.] I brought this phone few months ago and I'm super happy with it amazing pictures and awesome features!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible
on June 8, 2021
Posted by: Beerazz
from Chicago illinois
Expertise:Expert
[This review was collected as part of a promotion.] Pre ordered my phone have had tonhave 2 replacements and about to do a 3rd. This is the worst phone I've ever owned. Battery time is a complete lie phone over heats. Screen has issues all the time apps work here n there. For some reason I can't add Instagram to my aide bar but could on my first s21 before the replacement. So since February I've had 2 of these phones and about to ask for another. Straight trash. Hate that I hate it.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 30, 2021
Hello Beerazz, thank you for reaching out. If I were in your position, I would be upset too. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143480738
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143480738
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great Screen Great Performance
on June 8, 2021
Posted by: Sree
from FREDERICK,MD
Expertise:Expert
[This review was collected as part of a promotion.] awesome phone little bit overweight .high quality, reliability
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone!
on June 8, 2021
Posted by: gaelicpirate
Expertise:Intermediate
[This review was collected as part of a promotion.] I absolutely love the features of the phone, so easy to use. Still learning all I can do with the camera, but enjoying everything about it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera
on June 8, 2021
Posted by: Snyper316
from Eureka il
Expertise:Intermediate
[This review was collected as part of a promotion.] I got this phone after a buddy had got one boasting about all the features and how good the camera was.. I gotta say the best phone on the market!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on June 8, 2021
Posted by: Jhing
from Santa Cruz, California
Expertise:Beginner
[This review was collected as part of a promotion.] I just got my phone 2 weeks ago and glad I bought it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 8, 2021
Posted by: Dhens1
from Mountain city, Tennessee
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought this in april and have lived every minute. Photos are awesome, so many ways to get great shots.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera
on June 8, 2021
Posted by: MacanS
from Westlake Ohio
[This review was collected as part of a promotion.] Glad I went with S21 Ultra instead of Apple phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US