Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,058 Reviews)
Rating breakdown 4,058 reviews
5 Stars
3,399
4 Stars
520
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,803 out of
3,917)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
5
Best camera ever
on June 8, 2021
Posted by: Irinchik
from Battleground, WA
Expertise:Intermediate
[This review was collected as part of a promotion.] Was on of the first to receive this new phone. Love it from the first day. The camera is the best so far. Now I don't have a need to take my regular camera with me for my trips because the quality is even better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding Performance and Battery Life
on June 8, 2021
Posted by: Peavey
from Amarillo, Texas
Expertise:Expert
[This review was collected as part of a promotion.] I can max out the settings on my Ultra and still get a full day out of it. I unplug my phone at 6am, use it the entire day, constantly having the screen on, and I don't plug it in until 10pm, and even then it is still usually at 20%. It also has the best screen I have ever seen on a phone, or really anywhere. It is lightning fast. I can play any game on it with no lag. It's simply wonderful.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on June 8, 2021
Posted by: Tiffani23
from New York
Expertise:Expert
[This review was collected as part of a promotion.] I pre ordered it when it first came out. I absolutely love this phone. The camera is amazing. The battery life last me all day and with the super fast charge it fully charges in less then 1hr 30mins
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on June 8, 2021
Posted by: GillyB
from San Bernardino, California
Expertise:Intermediate
[This review was collected as part of a promotion.] Best Samsung and best cellphone ever made. Very impressed with it. My sons were equally impressed, they ended up getting Galaxy S21 Ultras too!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great smartphone
on June 8, 2021
Posted by: Henry
from México
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone like 2 months ago and everything is perfect I really really recommend this phone, everything is great and the tech it has is awesome.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 8, 2021
Posted by: Pepsi8301
from Jamaica, ny
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgraded to this phone from the galaxy s10, and right away there's is a big difference, the design of the phone in my opinion is sleeker, one thing I like about it is that beside touching the side button, you could double tap the screen and it opens up the screen, nowbthw best thing of the phone I would think is the camera functions are amazing, especially I use it to take pictures of food for my insta cooking page, and the battery life is great could use it all day and still have life on it, so great job to samsung on this one this phone is amazing.. samsung galaxy s21 ultra gets 10bthumbs up from me... thanks
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great View Crystal Clear
on June 8, 2021
Posted by: MrGilbear
from Long Beach CA
Expertise:Beginner
[This review was collected as part of a promotion.] I bought my phone in January and just now started watching TV over my phone.
Wow what a great experience.
Resolution and color is exceptional.
My neighbors saw it and couldn't believe how easy it was to bring up a show with like 3 taps.
Resolution and color is exceptional.
My neighbors saw it and couldn't believe how easy it was to bring up a show with like 3 taps.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Overall incredible phone, but I miss two features
on June 8, 2021
Posted by: FondOfPhone
from Raleigh, NC
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phone since it's launch a few months ago and had a great experience with the phone since upgrading from my Samsung Galaxy S9. It is incredibly fast, runs multiple apps at once with ease, the battery lasts so much longer than my previous phone, and the camera is just wildly fantastic. I love this phone and can easily see myself keeping it for a few years and not wanting to upgrade it for a good long while. The phone feels built to last and has a lot of nice features that should keep it running well and up to par with future phones beyond the next few iterations. That being said, going from my Galaxy S9 to my S21 Ultra meant I lost my expandable memory and my headphones jack, which were some of the most important features that my old phone had. While I have wireless earbuds (the first generation Galaxy Buds) and a usb-c headset, I hate that I can't just use my old headphones anymore without buying a converter. This was a terrible design that every single phone manufacturer made and I do hope Samsung reconsiders adding a headphone jack back in. I have the same gripe about the expandable memory because that made my phone truly become an all around tool and mini computer. I used my expandable memory with my old phone and was irritated I couldn't use it with this one. I'm tired of companies taking away valuable features that benefit the consumer (removing the jack benefits them by increasing Bluetooth earbud sales, removing the expandable memory increases the likelihood people will upgrade or buy cloud storage) for long-term consumption. Even with that, I still think the phone is incredible and I love using it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US