Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8 out of 5
4.8
(4,057 Reviews)
Open Ratings Snapshot
Rating breakdown 4,057 reviews
5 Stars
3,399
4 Stars
519
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product. 
(
3,802 out of 3,916
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
4 out of 5
4
Everything is awesome.
on June 8, 2021
Posted by: Anthony
from Los Angeles
Expertise:Intermediate
[This review was collected as part of a promotion.] Loved every feature from camera, screen, 5G connection, and an easy UI. The only thing I don't love as much and why I put a 4/5 instead of a 5/5 is because the camera lens, it moves and I can hear it quit often. I know that it is part of the camera 100x zoom to stabilize but it's just annoying.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone on the market
on June 8, 2021
Posted by: Ajr7487
from Fingerlakes region , NY
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone a month ago and it has pefor ed flawlessly with great battery life
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic Features
on June 8, 2021
Posted by: Zack
from Dallas
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this once it was released and have been so incredibly happy with it ever since. The cameras are awesome and the interface is easy to learn and very customizable.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to Use
on June 8, 2021
Posted by: SouthTxSlacker
from San Antonio TX
Expertise:Intermediate
[This review was collected as part of a promotion.] Surprisingly easy to use and intuitive. Lots of great features and I love the big HD screen for viewing movies. Battery life is excellent. Highly recommend!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing
on June 8, 2021
Posted by: Samsungaddict
from Steep Falls, Maine
Expertise:Intermediate
[This review was collected as part of a promotion.] About 1 month a I upgraded my Note10+ to the S21 Ultra 5g. It takes amazing pictures, the picture below was taken through a window with a screen in it!! Not surprisingly to me this phone is just as great as Samsung says it is! I have never owned another brand of cellphone I am a Samsung girl all the way!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love it!
on June 8, 2021
Posted by: Taun
from Atlanta, GA
Expertise:Intermediate
[This review was collected as part of a promotion.] I purchased this phone in March and received it in April. So glad I did. It has proven to be everything I had hoped for. The only thing I don't like really has nothing to do with the phone itself. It's hard (in my opinion) to find good cases that will accommodate the phone and the pen, that had to be purchased separately. Yes, the are some cases available but they really don't protect the phone like I would like. Good phones cost way too much money to not have good protection available for them. I kinda wish I had waited on the newer galaxy note so that the pen would have storage on the phone itself.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
INCREDIBLE PHONE!!!!
on June 8, 2021
Posted by: Tiona107
from San Antonio, TX
[This review was collected as part of a promotion.] I've always been a die-hard Galaxy Note fan (and I still am, lol), however, when I bought the Galaxy S21 Ultra two months ago, I fell in love. It has soooo many awesome features. I always get compliments on the quality of my pictures whenever someone sees my photos. There are so many more features that I can't wait to explore. So, I converted my S21 Ultra into Note S21 Ultra by purchasing a Samsung case that came with a pen, voila!!!!! I love all of Samsung's products. I will ALWAYS be a loyal Samsung fanatic!!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great
on June 8, 2021
Posted by: Teresa
from Batesville, MS
Expertise:Beginner
[This review was collected as part of a promotion.] I love the S21 try it out. I’m an android girl and I love my new phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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