Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,058 Reviews)
Rating breakdown 4,058 reviews
5 Stars
3,399
4 Stars
520
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,803 out of
3,917)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
5
Not Just A Phone
on September 3, 2021
Posted by: ANNHANN
from Toledo, Oh
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought my Galaxy S21 a month ago and I can't be happier. It's a true upgrade from my old phone. My phone is more like a small tablet. I can do so much with it. The camera is like a movie camera when you use pro video. You can set your settings like a real camera. IN 8K! That's double 4k. In all in all this phone is remarkable.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on September 3, 2021
Posted by: Angie P
from Fall river Massachusetts
Expertise:Beginner
[This review was collected as part of a promotion.] Best phone I've bought yet beats Apple by far want to get one for my wife
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best camera on a phone to date!
on September 3, 2021
Posted by: Jorge the Rod
from Newburg WV
Expertise:Intermediate
[This review was collected as part of a promotion.] I lost my 10+ and couldn't find it so the wife ordered this 21 ultra and if it had a place for the pen, it would be the best phone I've owned. Only reason it's not is because I've owned nothing but Samsung ever since smartphones came out. So I'd say other than not having a place for a pen and not coming with a charger this is the best hands down. A pic of the moon is included to show how good the camera is.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!!!
on September 3, 2021
Posted by: Terry
from Louisville, ky
Expertise:Expert
[This review was collected as part of a promotion.] This phone is everything advertised and more. the smooth and buttery interface, the camera and the display completes the package.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Camera
on September 3, 2021
Posted by: Anonymous
from Lumberton, TX
Expertise:Expert
[This review was collected as part of a promotion.] Breaking my four year old phone while on a trip really bummed me out until...I got my new phone and was extremely amazed at the camera built into it! The price tag...a bit up there but...since the camera is so amazing it was a little easier to swallow. Being a photographer made it a good investment to have the quality camera and phone built into one. There is one thing I really wish Samsung would change and that is the rounded edge screen since a phone case can't protect the edges. The very spot where my old screen got broken.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on September 3, 2021
Posted by: Missy
from Lonaconing, MD
Expertise:Beginner
[This review was collected as part of a promotion.] I bought this almost a month ago and I love it. The pictures it takes are awesome.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Phone
on September 3, 2021
Posted by: SeanD_CO
from Denver, CO
Expertise:Expert
[This review was collected as part of a promotion.] I purchased this phone in June to replace am older Galaxy Note model that I have. I am very happy with the purchase. The phone is fantastic, the camera is great, the features including 5G and 120Hz screen refresh make it a pleasure to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing camera!
on September 4, 2021
Posted by: The glaze
from Denver
Expertise:Expert
[This review was collected as part of a promotion.] Have had the new S21 Ultra 5G for a little over 2 weeks. Love so far.
Camera features are a major improvement on the S10 I had previously. For an avid nature photographer I love it, was the main reason for my phone choice.
I was a bit surprised that there was: 1) No memory card slot for additional memory and 2) No headphone port. You can get an accessory that plugs into the USB-C port to connect wired headphones or a dual port that allows to connect a USB-C & headphones. I purchased both items, unfortunately I have already managed to misplace them, so have yet to see how well they work (definitely an inconvenience, if you purchase, I recommend attaching to you headphones immediately so you do not loose the adapter).
One thing I dislike is have all my buttons on one side. It has made taking screen shots more cumbersome.
One thing I dislike is have all my buttons on one side. It has made taking screen shots more cumbersome.
The ultra is a beast, close to Note size. My friends have stated it was just too big for them. Note: I have long fingers, so I do not have as big of a problem typing out text.
Definitely an expensive phone and honestly could only do the upgrade because I received phenomenal trade in value on my old phone.
I am a Samsung junkie ever since I switched to the brand 7 or 8 years ago. Bravo to the new phone.
And as always, finding a good phone case for any Samsung is a challenge. Would love to see the companies not neglect is non iPhone people. I always go with an otterbox, this year they slimmed their choices down to a disappointing two colors, black and navy...
Side note: My iPhone user boss was looking at my recent vacation photos and was impressed by the clarity and loved the layout.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US