Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,057 Reviews)
Rating breakdown 4,057 reviews
5 Stars
3,399
4 Stars
519
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,802 out of
3,916)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
5
Great phone
on September 3, 2021
Posted by: Jayp
from Bensalem,pa
Expertise:Expert
[This review was collected as part of a promotion.] Very good picture quality better than iphone, so many features, best Android phone in the market
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
No big deal
on September 3, 2021
Posted by: MicserMaster
from Long Island, NY
Expertise:Expert
[This review was collected as part of a promotion.] I bought this only as an upgrade to have 5G and not have problems with new wireless upgrades. Videos and music often freeze when driving. Might be an issue with 4G/5G switching as this happens also when walking. Battery drains fairly quickly when using hotspot and when streaming, but doesn't work any better than my previous Samsung phone.
Features
3
Performance
4
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
In love with the camera.
on September 3, 2021
Posted by: Zul0777
from New Brunswick NJ
Expertise:Intermediate
[This review was collected as part of a promotion.] Coming from IPhone for so many years, this phone surpass my expectations.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Started rough. Now, so far so good
on September 3, 2021
Posted by: Lotz52
from SC
Expertise:Intermediate
[This review was collected as part of a promotion.] Got my S21 Ultra at pre order. Everything worked great for the first month then the problems started. It began resetting on its own and apps were crashing all the time. It became a question of when, not if, it would happen. And also how often it would happen. I was sent to a Ubreakitifixit who performed a "special" reset without change. Then I had to send away to Samsung. 1 week later my phone was back after having the motherboard replaced. Now, it's the phone I expected when I bought it. It's so nice to have a phone that operates at the high function it should. Pros: screen resolution & size, battery, sound, performance. Cons: Samsung bloatware with ads, curved edges can be annoying with distorted picture and glare of light
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
why I switched
on September 3, 2021
Posted by: domv
from pocola OK
Expertise:Beginner
[This review was collected as part of a promotion.] bigger faster smoother just BETTER then all the rest
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on September 3, 2021
Posted by: BUBaller32
from Texas
Expertise:Expert
[This review was collected as part of a promotion.] Nice phone with great features and camera. Responds fast and great battery life.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
happy, happy
on September 3, 2021
Posted by: Kookie
from Addison
Expertise:Intermediate
[This review was collected as part of a promotion.] very nice, easy to navigate, great pictures! very good battery time. I really love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Not Just A Phone
on September 3, 2021
Posted by: ANNHANN
from Toledo, Oh
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought my Galaxy S21 a month ago and I can't be happier. It's a true upgrade from my old phone. My phone is more like a small tablet. I can do so much with it. The camera is like a movie camera when you use pro video. You can set your settings like a real camera. IN 8K! That's double 4k. In all in all this phone is remarkable.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US