Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,058 Reviews)
Rating breakdown 4,058 reviews
5 Stars
3,399
4 Stars
520
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,803 out of
3,917)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
5
Galaxy S21 Ultra 512GB (AT&T)
on September 2, 2021
Posted by: Russ
from Central Oklahoma
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought my S21 Ultra about 6 months ago, actually had to wait for the 512GB to come in. I have tons of mp3 music that I've put on my phone from my pc. about five thousand so far so I love the storage. This is a very fast phone and only my second Samsung in 8-9 years so it's been a long time. I really enjoy how quickly it responds to what I'm trying to do with it. The ease of use is amazing, my mother is a first time user to smartphones and finds this phone easy to use.
The camera is very good, with clear photos and enhancements, and the 100x zoom is just incredible to see on the screen.
My previous phone was the google pixel 7 Mclaren edition which was nice but the S21 Ultra beats it on performance, speeds, and is just a better phone.
I would definitely recommend this one to anyone.
The camera is very good, with clear photos and enhancements, and the 100x zoom is just incredible to see on the screen.
My previous phone was the google pixel 7 Mclaren edition which was nice but the S21 Ultra beats it on performance, speeds, and is just a better phone.
I would definitely recommend this one to anyone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Camera EVER!
on September 2, 2021
Posted by: Nikichicky
from Cleveland, OH
Expertise:Intermediate
[This review was collected as part of a promotion.] I love this phone. The camera is amazing. The phone charges fast. The battery lasts more than a few hours. I have no complaints. And that's a first for me I find something wrong with everything.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on September 2, 2021
Posted by: lgarcia
from Tulare, Cal
[This review was collected as part of a promotion.] I received my phone in April,it was very easy to set up! transferred all of my info from old phone with no problem, love how long the battery last, and love the clear pics I get, very happy with my phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect in Every Way!
on September 2, 2021
Posted by: Paul
from Rome, NY
[This review was collected as part of a promotion.] I had used a Galaxy S8 for years and was really happy with it, except for the fact that the fingerprint reader on the back was tough to use with the case on. When I switched to this phone, I knew they had addressed this problem, and made many other improvements to the S line over the years since the S8. I had no idea! This phone is wonderful and I love everything about it - including the fingerprint reader that's integrated into the display. Coming from the nice compact S8, I was a little worried about the size of this phone, but I got used to it quickly and now would never go back to anything smaller. I honestly have nothing bad to say about this device - from the blazing fast 5G, to the awesome camera, and excellent Samsung UI, it's the nearest-to-perfect that a phone can be! Recommended without reservation.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic storage space!, great battery life.
on September 2, 2021
Posted by: AmericanEagle
from Louisville, KY
Expertise:Beginner
[This review was collected as part of a promotion.] I am barely scratching the surface of the capabilities of this phone. But I love what I am discovering.
Most areas have good to great connection,
any that don't - never did before with the S9 either. That's an environmental and antenna issue - not anything wrong with the phone.
Used the Smart Switch to transfer apps, content, etc from the old S9. I did have a bit of assistance from customer service for
this via phone. Very helpful, and especially
patient with me. Everything transferred well, and is working as expected.
The S21 Ultra 5G is only marginally larger than the S9, so it still fits pockets well.
I fully charged the phone before ever performing the "Smart Switch". From 100%
power, over about 2.5 hours heavy usage; it
still had 68% battery power.
I am already satisfied with this phone, and
fully expect to get 3 to 4 years of use and
service from it.
Most areas have good to great connection,
any that don't - never did before with the S9 either. That's an environmental and antenna issue - not anything wrong with the phone.
Used the Smart Switch to transfer apps, content, etc from the old S9. I did have a bit of assistance from customer service for
this via phone. Very helpful, and especially
patient with me. Everything transferred well, and is working as expected.
The S21 Ultra 5G is only marginally larger than the S9, so it still fits pockets well.
I fully charged the phone before ever performing the "Smart Switch". From 100%
power, over about 2.5 hours heavy usage; it
still had 68% battery power.
I am already satisfied with this phone, and
fully expect to get 3 to 4 years of use and
service from it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new phone
on September 2, 2021
Posted by: WickedAngel
from Middle of Nowhere, Oregon
Expertise:Intermediate
[This review was collected as part of a promotion.] Got this because my last phone was slowing down and having issues. I am so glad I did. This phone is amazing and luckily there's 5g where I live cause it's fast. Definitely worth it as it's cheaper than ky last phone and way better. And no more Bixby button to accidentally hit.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
User Friendly!!!
on September 2, 2021
Posted by: oelgon
from Mission Viejo, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I got this 6mos ago and its so very interesting to use it coz the features of this phone is so reliable, you will learn about more things.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 2, 2021
Posted by: Dante
from Indianapolis, IN
[This review was collected as part of a promotion.] I bought this phone about a month ago, truly proud I did.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US