Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,058 Reviews)
Rating breakdown 4,058 reviews
5 Stars
3,399
4 Stars
520
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,803 out of
3,917)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
5
Very Fast With Amazing Camera
on September 2, 2021
Posted by: Natedogg
from Fort Mill
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone 3 months ago and have had no problems amazing camera, and the zoom is insane
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Started off good, lately getting worse
on September 2, 2021
Posted by: Anonymous
from MA
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phone since it launched. For the first few months it was great. Fast. The camera was fantastic. Slow mo recording was phenomenally cool. Lately, and this could be software related, the phone has been steadily declining. It'll randomly disconnect from wifi. Apps will freeze, even with plenty of RAM available. The camera will stop working. Samsung capture will freeze. When I do take a picture, a message saying "refining image" or something along those lines will pop up. It'll stay on the screen for a good 30 seconds or so, and sometimes won't go away until I restart my phone. Which means the picture I just took doesn't get saved. The keyboard lags horribly at times. And the camera, while incredibly detailed, always has light blur at night when taking photos. No matter what I do. Particularly the moon. Then there's the annoying pop-ups for Spotify when using Samsung music. And the fact that I can't import my Playlists from other, better music apps. I really do regret buying this phone for the price I did. Especially with no headphone jack and no SD card support. Especially considering how often the software locks up my phone and it becomes completely unresponsive for upto a minute. If you buy this phone, hold off updating the software until all this crap is fixed. It seems a bunch of stuff broke while they were trying to repair the other stuff.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
overall terrific
on September 2, 2021
Posted by: Technoid75
from Santa Barbara, CA
Expertise:Expert
[This review was collected as part of a promotion.] My latest Galaxy. Replaced an s9+. I was so pleased, particularly with the camera, that I got one for my wife as well.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome camara and overall features
on September 2, 2021
Posted by: Goot
from El Dorado Hills, CA
Expertise:Expert
[This review was collected as part of a promotion.] Finally traded in my S10 and so glad I did. The S21 Ultra is amazing and perfect for my needs.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love!
on September 2, 2021
Posted by: SFredieu
from Burkeville, Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had this phone for almost a month now. I LOVE IT! I am still learning new stuff. The video and camera are amazing. So glad I upgraded!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is a awesome phone and a lot of cool features
on September 2, 2021
Posted by: Gopher
from Parkers Chapel Arkansas
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone is super amazing and with all of the cool features it is so much fun using it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love all the features
on September 2, 2021
Posted by: Nancy
from Cropseyville, N Y
[This review was collected as part of a promotion.] I have S20 ultra and want the S21+ 5G really bad cause the features are so great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very cool phone with fantastic features
on September 2, 2021
Posted by: Emanon
from Austin, Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] I'm extremely happy with the performance, look & style of the phone & its features. I've had it about 6 weeks now and I'm impressed
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US