Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,057 Reviews)
Rating breakdown 4,057 reviews
5 Stars
3,399
4 Stars
519
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,802 out of
3,916)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
3
Wish s21 ultra had built-in fitness features
on June 8, 2021
Posted by: Gen T
from Ft Wayne, IN
Expertise:Intermediate
[This review was collected as part of a promotion.] For the most part I like the phone but 2 reasons have me returning/selling it. I wish it was half an inch to an inch smaller. I use my phone for fitness goals and music while I exercise. I no longer have a heart monitor built-in phone. Instead, I have to buy a watch or accessories to sync to phone. Real bummer. Smartphones should have these. I don’t like having to carry more things just to misplace them in public. I already lost a galaxy pro earbud. I bought a new pair. Not easy since they’re not cheap.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 18, 2021
Hello Gen T, we apologize that your experience with this phone was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product but we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great Photos
on June 8, 2021
Posted by: Stigfarmer
from Northern, Michigan
Expertise:Intermediate
[This review was collected as part of a promotion.] Went from a Pixel 4XL to the S21 Ultra. I must say that the photos it takes are fantastic. Fast, great for mobile gaming also.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This camera! Wow
on June 8, 2021
Posted by: Mikey92
from Chicago, IL
Expertise:Intermediate
[This review was collected as part of a promotion.] I’ve had my Samsung S21 Ultra 5G for about 2 months now. I’ve been comparing the camera against my friend’s IPhone 12 Pro Max. Boy was he in for a shock! This camera is one of the best cameras I’ve used in forever!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone in 2021
on June 8, 2021
Posted by: Flashsnaps
from San Jose
Expertise:Expert
Pre ordered this phone back in January & been using it even til this day and it's still going excellent. Everytime there's a software update everything from performance to camera keeps on getting improved!! This phone not only is powerful but can also be your camera due to how extremely good it is on any mode you use!! Whether it's 100x zoom, Food Mode, 108MP Mode, 8k video snap, or Single Take Mode. This phone has it all!!! It's called an Ultra for a reason!!!! Don't believe Me?? Check out my IG Flash.snaps to see some #withgalaxy photos. I can't wait to see what Samsung has in store for the #NextGalaxy!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Does it all
on June 8, 2021
Posted by: Mindgene
from Ringgold Ga
Expertise:Beginner
[This review was collected as part of a promotion.] Does everything you want and then some more what more could you ask
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Video call
on June 8, 2021
Posted by: Jkm6053
from Killeen, Tx
Expertise:Intermediate
[This review was collected as part of a promotion.] I love the new features on video call, but the only thing that bothers me is just that Samsung changed Samsung original video call to Google Duo, which I had to download.. Other then that this phone is overall awesome
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on June 8, 2021
Posted by: Lovbug
from Nuanas Louisiana
[This review was collected as part of a promotion.] I love my phone I would recommend this phone to family and friends
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lovely phone
on June 8, 2021
Posted by: Arrvi
from Bar harbor maine
Expertise:Expert
[This review was collected as part of a promotion.] great camera takes perfect pics like professional and feels good with phone lots of compliments will buy for wifey in few days. Took great hotel pics
Lots of nature pics
Lots of nature pics
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US