Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,057 Reviews)
Rating breakdown 4,057 reviews
5 Stars
3,399
4 Stars
519
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,802 out of
3,916)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
5
The right phone for me
on June 8, 2021
Posted by: Adhdam
from Rapid City, SD
Expertise:Expert
[This review was collected as part of a promotion.] I am extremely satisfied with this device. It is fast and durable. I dropped mine in a bucket of water. It probably sat in it for 5 or 6 seconds and when I pulled it out and took the Samsung case off of it, dry as a bone. No complaints here.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is a great phone
on June 8, 2021
Posted by: Fernand1218
Expertise:Beginner
[This review was collected as part of a promotion.] I buy this phone when is borne and im really really happy whit my phone and i like these great 4 cámaras has my phone and have excelente quality on video WQHD THANKS SAMSUNG FOR THIS GREAT PHONE.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Was hoping for more out of it.
on June 8, 2021
Posted by: Nate
from Janesville, Wi
Expertise:Intermediate
[This review was collected as part of a promotion.] My S8+ that I traded in for this was a better overall phone. In my opinion, the phone is a lot slower. When not connected to WiFi, it is very slow. It is also a very heavy phone and the volume and home buttons on the side make a very loud "clicking" sound when press. My camera on my S21 is also trash. I can't get the camera to focus on anything unless it's on another app like Snapchat.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 18, 2021
Hello Nate, thank you for taking the time to leave this review. I understand how frustrating this must be. For further assistance, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143432806
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143432806
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
S21 Great camera software
on June 8, 2021
Posted by: DJ Joiner
from Reno
Expertise:Intermediate
[This review was collected as part of a promotion.] Fantastic pictures lots of fun shots. Makes you look like a pro
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing!!!
on June 8, 2021
Posted by: Anonymous
from Upstate NY
Expertise:Intermediate
[This review was collected as part of a promotion.] I pre ordered the Grey Ultra and I absolutely love it! The cameras are amazing and the speed, battery life, and screen are excellent. I would recommend this phone to any and everyone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!!!
on June 8, 2021
Posted by: act008
from San Jose CA
Expertise:Expert
[This review was collected as part of a promotion.] Great product, I love all the features. the best. I recomended
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung galaxy s21 ultra 5g
on June 8, 2021
Posted by: John
from New York
Expertise:Expert
[This review was collected as part of a promotion.] The Samsung galaxy s21 ultra 5g is a very reliable smartphone, with 16gb of memory in my model, it practically handles any and everything I throw at it, from browsing through notifications to long mobile games.
When it comes to picture taking the s21 ultra 5g has many ways to make everything look amazing, but here's the problem you can take beautiful high quality photos and videos and it will easily eat up space in your storage, I have 512gb and I'm currently using 126 gb it would have been nice if there was a micro SD but there isn't.
The quality that Samsung makes is top notch, the screen and refresh rate on the screen is like butter, I don't really know how to describe it but when upgrading from my s10 5g , both the screens where amazing but the s21 was moving through the settings and going down pages quicker than its predecessor.
Overall the Samsung galaxy s21 ultra 5g isn't a bad phone it's design is stunning if you can afford this model go for it.
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone
on June 8, 2021
Posted by: Paul
from Foreman, AR
Expertise:Intermediate
[This review was collected as part of a promotion.] Have had the S21 Ultra for a few months, great upgrade from my S10
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US